Product Service
Warning
Electric Shock Hazard: Do not remove the CoolSeal
Do not attempt to service the CoolSeal
Surgical
personnel.
™
Returning the CoolSeal
Before you return the CoolSeal
send the generator to Bolder Surgical, do the following:
1.
Call the Bolder Surgical
following information ready when you call:
•
Hospital/clinic name/customer number
•
Your telephone number
•
Department/address, city, state, and zip code
•
Model number
•
Serial number
•
Description of the problem
•
Type of service, upgrade or repair to be done
2.
Clean the CoolSeal
•
See the Cleaning section above.
3.
Ship the CoolSeal
•
Attach a tag to the generator that includes the return authorization number and the information
(hospital, phone number, etc.) listed in step 1.
•
Be sure the generator is completely dry before you pack it for shipment. Package it in its original shipping container,
if available.
•
Ship the generator, prepaid, to the Bolder Surgical
Software Upgrades
Bolder Surgical
personnel must perform software upgrades. See Returning the CoolSeal
™
for instructions.
Bolder Surgical
Generator. All service and repair must be conducted by authorized Bolder
™
Generator for Service
™
Generator, call your Bolder Surgical
™
Customer Service Center for your area to obtain a Return Authorization Number. Have the
™
Generator.
™
Generator.
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Generator cover.
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sales representative for assistance. If you are instructed to
™
Service Center.
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Generator for Service (above)
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en - CoolSeal™ Generator