Appendix; Error Codes - ORi X-zone Com Manual De Instrucciones

10 A
PPENDIX
10.1

ERROR CODES

Error Display Message
Codes (X-zone Com)
Device error
1 Check sum error
2 Check sum error
3 Internal HW error
6 Internal HW error
Battery error
9 Battery HW error
10 Battery main alarm
11 Battery pre-alarm
12 Battery empty
14 Battery too cold
15 Charging error
GPS error
16 GPS HW error
17 GPS error
GSM error
20 GSM modem error
21 No SIM card
22 SIM not working
23 SIM: Wrong PIN
24 SIM blocked
25 Roaming error
26 GSM error
27 No GSM network
28 Wrong APN login
29 GPRS error
30 IP error
31 Unknown mail server
Text message
error
40 Unknown phone no.
41 Text message error
42 Text message not sent
43 Wrong PIN in text
messages
62
Description.
Memory test error -
Configuration memory
Memory test error – data memory
Real time clock doesn't run
RS485 bridge doesn't work
Communication error with battery
controller
Main alarm battery
Prealarm battery
Battery completely spent
Battery temperature too low
Battery error
GPS module not functioning
Unspecific GPS error
GSM modem not working
No SIM card
SIM not working
SIM card: wrong PIN
SIM card blocked: enter PUK
Roaming not allowed
GSM – unknown error
No GSM network found
GPRS authentication error: wrong
APN
GPRS – unknown error
No IP address received
Mail host name is un-
known/unassigned
Unknown phone number
Unknown text message error
Text message unable to send
Text message with wrong PIN
received
Rev20141022-01 / from FW 1.00z / SW 1.0.16
Remedy
Contact ORI Service.
Contact ORI Service.
Contact ORI Service.
Contact ORI Service.
Contact ORI Service. (Battery internally connected?)
Contact ORI Service.
Charge X-zone Com.
Charge X-zone Com.
Stop charging and move X-zone Com to a warmer
area. Batter error - Contact ORI Service.
Contact ORI Service.
Contact ORI Service.
Modem connected internally?
Insert SIM card.
Insert new SIM card.
Use Manager Software to configure PIN properly.
Insert the SIM card in a mobile phone and unblock the
card by entering the PUK (Personal Unblocking Key).
Use a suitable SIM card.
Check and configure the GSM/GPRS settings by means
of the Manager Software (see Ch. 5.4.3).
Change device position and check:
 Signal strength (see Ch. 5.4.3)
 Antenna
 Validity of SIM card and credit balance
Use the Manager Software to check the accuracy of
the following:
 APN of your mobile phone provider
 User name
 Password
Check and configure the GSM/GPRS settings by means
of the Manager Software (see Ch. 5.4.3).
Check and configure the GSM/GPRS settings by means
of the Manager Software (see Ch. 5.4.3).
Enter a valid e-mail server name.
Configure by means of Manager Software.
Configure by means of Manager Software.
Check:
 Text message settings using Manager Software.
 If prepaid card, credit balance
Set and enable using Manager Software the
"Reader-" and "Admin-PIN" and use them to send