THE DISH IS UNDERCOOKED
Possible causes
The lid of the device was open or was not closed prop-
erly, so the cooking temperature was not high enough
Cooking temperature was not observed because the bowl
and the heating element did not fit tightly
Wrong ingredients or settings were chosen.
General proportions were not observed, the foods were
cut into pieces that are a bit too big.
Wrong time settings. Chosen recipe is not appropriate for
the appliance
Steaming: the amount of water in the bowl is not enough
to provide enough steam density
Too much vegetable oil was
added
Frying
Too much liquid inside the bowl
Boilng: the broth boiled away while cooking acidic foods
While proofing the dough has
reached the inner lid and cov-
ered the steam valve
Baking (dough failed to
bake through):
Too much dough in the bowl
THE DISH IS OVERCOOKED
Wrong ingredients or time settings, the foods were cut into
pieces that are a bit too small
The dish was in the bowl in the "Keep Warm" mode for too
long after being cooked
LIQUID BOILS AWAY WHILE COOKING
Depending on both quality and properties of the milk used, it may boil away. To avoid
Milk boils away
this, we recommend that you use only ultra-pasteurized skimmed milk. Mix the milk with
some water if needed
Foods were not properly processed
We recommend that you use the recipes adapted for the device. Try choosing proven
(were not rinsed well, etc.)
recipes only. Set the time and cooking program, choose ingredients, proportions, and the
size of the pieces according to the recipe
Wrong general proportions or ingre-
dients
Whole grains, meat, fish, and seafood need to be thoroughly rinsed before cooking
10
Solutions
Try to avoid opening the lid while cooking
Close the lid until it clicks into place. Make sure that the rubber
sealing ring located on the inner side of the lid is not deformed
or damaged in any way
There should not be any foreign objects between the lid and the
housing of the device, remove if any.
Always make sure that the heating element is clean and fits
tightly with the bowl before cooking
We recommend that you use recipes adapted for the device. Choose
proven recipes only
Set the time and cooking program, choose ingredients, proportions,
and the size of pieces according to the recipe
Use the amount of water recommended. If in doubt, check the
water level while steaming
For regular frying add an amount of vegetable oil just enough
to cover the bottom of the bowl
Follow recommendations given in the recipe while deep frying
Do not close the lid of the device while frying unless specified in the
recipe. Defrost and let drain the ingredients before frying
Certain foods need to be washed or sautéed before cooking. Follow
recommendations given in the recipe
Use a smaller amount of dough
Take the product out of the bowl, turn it over and place back. Bake
until ready
Next time use smaller amount of dough
We recommend that you use the recipes adapted for your model
Set the time and cooking program, choose ingredients, proportions
and the size of the pieces according to the recipe
We recommend you to use the "Keep Warm" mode moderately. If your
device enables you to switch "Keep Warm" off in advance, use
it to avoid the problem
THE DISH GETS BURNT
The bowl was not properly washed before
Before cooking ensure that the bowl is clean and has no coating defects
cooking. Non-stick coating is damaged
General amount of ingredients is smaller
Use proven recipes adapted for the device
than recommended
Reduce the cooking time or follow recommendations given in the recipe adapted
Cooking time was too long
for your model
For regular frying add an amount of vegetable oil just enough to cover the bottom of the bowl
Frying: oil was not added; the ingredients
have not been stirred or turned over
For proper frying stir or turn the ingredients occasionally in the bowl while cooking
Stewing: not enough liquid
Add more liquid. Avoid opening the lid while cooking
Boiling: not enough liquid in the bowl (pro-
Follow recommended amounts of liquids and solids while cooking
portions were not observed)
Baking: the bowl was not greased before
Grease the bottom and sides of the bowl with butter or vegetable oil before
baking
baking (do not pour oil inside)
INGREDIENTS LOSE THEIR SHAPE WHEN COOKED
The ingredients have been stirred
While frying foods, it is enough to stir the ingredients every 5-7 minutes
a bit too often
Cooking time was too long
Reduce cooking time or follow recommendations given in the recipe adapted for the device
PASTRY IS DAMP
Improper ingredients were used (juicy fruit or veg-
Use ingredients according to the recipe. Avoid using ingredients that
etables, frozen berries, sour cream, etc.)
contain excess moisture or use them in smaller amounts
We recommend that you take the baked product out of the bowl right
The baked product has been left in the appliance
after the baking cycle is over or leave it on "Keep Warm" mode for a short
with the closed lid for too long
period of time only
PASTRY WON'T RISE
Eggs and sugar were not whisked well
The dough sat for too long before being baked
The flour wasn't sifted or the dough was not kneaded well
Wrong ingredients
Wrong recipe
Certain REDMOND multikitchens feature overheat protection in the "STEW" and "SOUP" programmes. In case there is not enough liquid
in the bowl, the appliance activates overheat protection, automatically interrupts the programme, and switches to "Keep Warm".
Recommended Steaming Time for Different Meals
Weight, g /
№
Meal
Quantity, pcs.
1
Pork/ beef fillet (cut into 1.5 - 2 cm cubes)
500
2
Mutton fillet (cut into 1.5 - 2 cm cubes)
500
3
Chicken fillet (cut into 1.5 - 2 cm cubes)
500
4
Meatballs/cutlets
500
5
Fish (fillet)
300
Use proven recipes adapted for the device.
Choose, measure and process the ingredients
according to the recommendations given in the
recipe.
Water, ml
Cooking time, min
800
30/40
800
40
800
20
800
25/40
800
15