Error
Error code 10000
Error code 10009
Error code 10017
Error code 2
Error code 78
Firmware not running
Settings (e.g. language) reset
after unit restart
Warning message during
shutdown of the unit
2151100018L40 2012V016
Possible cause
Unit is exposed to too much
light
Internal communication error
warning; unit remains ready for
operation
Unit shuts down
System error during startup of
the unit
Memory card full
Fault during memory cleanup
A firmware update has been car-
ried out
Internal communication fault
Faulty configuration file
Not a malfunction
Troubleshooting
Remedy
❯ Darken the room.
❯ Turn the unit such that no light
can be directly incident in the
entry slot.
❯ Update the firmware.
❯ Wait until the unit has shut
down completely
❯ Switch the unit off and back
on again.
❯ Update the firmware.
❯ Transmit image data to the
computer.
❯ Insert an empty memory card.
❯ Press and hold the reset but-
ton while switching on the
unit.
❯ Update firmware.
❯ Press and hold the reset but-
ton while switching on the
unit.
❯ Switch the unit off and on
again.
❯ Switch the unit off and on
again.
❯ Update the firmware.
❯ Reset the configuration to the
factory settings and reconfig-
ure.
❯ Update the firmware.
EN-
US
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