Troubleshooting; Tips For Operators And Service Techni; Poor X-Ray Image - Air Techniques ScanX Intraoral View Instrucciones De Uso

Troubleshooting

EN-
Troubleshooting
US
14 Tips for operators and service technicians
Any repairs above and beyond routine maintenance may only be done by suitably qualified per-
sonnel or by one of our service technicians.
Prior to working on the unit or in case of danger, disconnect it from the mains.
14.1

Poor X-ray image

Error
X-ray image does not appear
on the monitor after scanning
X-ray image too dark
X-ray image too bright
X-ray image only shadowy
X-ray image is mirror-inverted
50
Possible cause
PSP inserted improperly and
inactive side was scanned
Image data on the PSP has
been erased, e.g. by ambient
light
Fault in the unit
No image data on PSP, PSP not
exposed
X-ray unit is faulty
X-ray dose too high
Incorrect brightness/contrast
settings in the software
Exposed PSP has been
exposed to ambient light
X-ray dose too low
Incorrect brightness/contrast
settings in the software
The X-ray dose on the PSP was
insufficient
Amplification (HV value) is set
too low in the software
Unsuitable scanning mode
selected
The setting for the threshold
value is too high
Phosphor storage plate incor-
rectly inserted in intraoral/extrao-
ral plate protector or barrier
envelope.
Phosphor storage plate not
placed straight.
Remedy
❯ Scan the PSP again immedi-
ately, making sure you feed it
in correctly in the process.
❯ Always scan the image data
of the PSP as soon as possi-
ble.
❯ Contact technician.
❯ Expose the PSP.
❯ Contact technician.
❯ Check X-ray parameters.
❯ Adjust the brightness of the X-
ray image in the software.
❯ Always scan the image data
of the PSP as soon as possi-
ble.
❯ Check X-ray parameters.
❯ Adjust the brightness of the X-
ray image in the software.
❯ Increase X-ray dose.
❯ Increase amplification (HV
value).
❯ Select a suitable scanning
mode.
❯ Reduce the threshold value.
❯ Insert phosphor storage plate
correctly.
❯ Position the PSP correctly.
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