Troubleshooting
The yellow Battery light stays
on, and the green Line light
does not come on.
The green Line light blinks
quickly and the yellow Battery because the power (voltage) from the wall
light stays on.
The yellow Battery light often
lights while the green Line
light is on.
All lights are off, the display
shows a moving dot, and the
UPS does not respond when
you press the keys. The UPS
does not provide power.
The UPS is completely off
and will not start.
Possible Reason for Problem
• The detachable cord may not be plugged
into the back of the UPS or the wall outlet
all the way.
• The wall outlet may not be providing
power.
• Setpoint 8 is not correct for the power
from your wall outlet.
• The fuse may need replacing. (Some
models have internal protection instead of a
replaceable fuse.)
• The UPS may be using its battery power
outlet is high.
• Setpoint 9 may not be correct for the
power from your wall outlet.
Your UPS uses its battery power because
there is a problem in the power from your
wall outlet.
The UPS has shut down because the
battery is low. The UPS has run on battery
and has shown a Low Battery Time
Warning before this shutdown.
• The UPS may have shut down because of Press the Cancel key for a few seconds. If the UPS does
a long power outage.
• The UPS batteries may be completely run
down.
• There may be a UPS problem.
Troubleshooting
What to Do
• Make sure the cord is plugged into the UPS all the way,
and make sure the UPS plug is plugged into the wall outlet
completely.
• Try a different wall outlet.
• See
Changing Voltage Setpoints 8 and
• Follow the instructions in
If this happens more than a few times,
• See
Changing Voltage Setpoints 8 and
• If changing setpoints 8 and 9 does not solve the problem,
call your local Best Power office.
Call your local Best Power office; Best Power will guide you
through changes in special setpoints.
Shut off the equipment plugged into the UPS. After the
power outage ends, the UPS will restart automatically.
When this happens, the Fortress will provide power, and
the battery will recharge. You can restart your equipment
after the UPS restarts.
If the UPS does not restart automatically when the power
outage ends, turn the UPS switch off and then on again to
start it.
not start, leave the UPS plugged in overnight. If the UPS still
does not start, call your local Best Power office.
42
9.
part C
to replace the fuse.
9.