Audio Guide; Auto-Attendant - Aastra 400 Serie Manual Del Sistema

Prestaciones
9. 6. 1. 5

Audio guide

The Audio Guide provides the date, time and call number of voice messages recei-
ved and explains the procedure and administration for navigating the voice mail
menu when retrieving your own voice messages.
Three Audio Guide languages can be loaded onto the system simultaneously and
individually allocated to each mailbox.
Tips:
– You can skip the Audio Guide information using the #-key.
– The information relating to the voice messages can be activated or
deactivated for each mailbox using the parameter Listen to voice mes-
sage information.
See also:
The procedure for loading the Audio Guide in the correct audio format is
described in detail in the AMS Help.
9. 6. 1. 6

Auto-Attendant

The Auto Attendant is one possibility for carrying out predetermined actions while
a greeting is played back. The actions are either initiated by the caller
tions) or triggered by the system itself
For each greeting each mailbox can be assigned the profile of an Auto Attendant.
The caller then has the possibility for instance of influencing the way in which his
call is handled. If he presses one of the digit keys 0...9 while greeting is being pla-
yed back, the action assigned to that key is carried out immediately. If he presses
the #-key or waits for the end of the greeting, the action assigned to the
greeting parameter is carried out.
The parameter Delay after end of greeting
up to 9 seconds. The delay is not taken into account if the #-key is used to skip to
the end of the greeting.
For the actions, in addition to phone number digits, some macros can be entered
for destinations:
428
(Monitoring actions).
is used to delay the subsequent action by
Funciones y prestaciones del sistema a partir de R2.1
(DTMF ac-
End of
syd-0370/1.2 – R2.1 – 07.2012