Troubleshooting: Problem and solutions
Problem
Possible cause
No power is shown for the EEBus
EEBus connection on the EEBus device (e.g.
device in the overview of the Web
Porsche charger) has failed
Application
No phase assignment in Web Application
Power sources or configured cur-
No cables connected to voltage measurement
rent consumers show no or an in-
correct power
Current converter connected the wrong way
round
Current converter not or incorrectly config-
ured
No or incorrect current converters configured
for current consumers
The fuse trips despite active
Current converters are connected incorrectly
overload protection
Current converter not or incorrectly config-
ured
Remedy
e
Repeat EEBus connection on the EEBus device and, if necessary, boost the
communication signal (WiFi or PLC).
g Pay attention to the manual of the EEBus device.
e
In the HOME INSTALLATION of the Web Application assign phases to the
EEBus device by current converters.
e
The qualified electrician connects the neutral and live wires to the energy
manager via J400 connector.
e
The qualified electrician checks whether the direction arrow of the current
converter is pointing towards consumption, and whether the cable is cor-
rectly connected to J200, J300 and J301 connectors.
e
Check whether the connection positions of the current converters on the
energy manager match the configuration Web Application in the HOME
INSTALLATION (CT#). In addition, check that the configured phases of the
current converters match the voltage measurement phases.
e
In the Web Application HOME INSTALLATION, check whether (the correct)
current converters have been assigned to the current consumer.
e
The qualified electrician checks whether the direction arrow of the current
converter is pointing towards consumption, and whether the cables are
correctly connected to J200, J300 and J301 connectors.
e
Check whether the connection positions of the current converters on the
energy manager match the configuration in the Web Application HOME
INSTALLATION (CT#). In addition, check that the configured phases of the
current converters match the voltage measurement phases.
Starting Initial Installation
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