Idiomas disponibles
Idiomas disponibles
17. Warranty certificate
Dear Customer,
All of our products undergo strict quality checks to ensure that they reach you in perfect condition. In the unlikely event that your device devel-
ops a fault, please contact our service department at the address shown on this guarantee card. Of course, if you would prefer to call us then
we are also happy to offer our assistance under the service number printed below. Please note the following terms under which guarantee
claims can be made:
• These guarantee terms cover additional guarantee rights and do not affect your statutory warranty rights. We do not charge you for this
guarantee.
• Our guarantee only covers problems caused by material or manufacturing defects, and it is restricted to the rectification of these defects
or replacement of the device. Please note that our devices have not been designed for use in commercial, trade or industrial applications.
Consequently, the guarantee is invalidated if the equipment is used in commercial, trade or industrial applications or for other equivalent
activities. The following are also excluded from our guarantee: compensation for transport damage, damage caused by failure to comply
with the installation/assembly instructions or damage caused by unprofessional installation, failure to comply with the operating instruc-
tions (e.g. connection to the wrong mains voltage or current type), misuse or inappropriate use (such as overloading of the device or use
of non-approved tools or accessories), failure to comply with the maintenance and safety regulations, ingress of foreign bodies into the
device (e.g. sand, stones or dust), effects of force or external influences (e.g. damage caused by the device being dropped) and normal
wear resulting from proper operation of the device.
The guarantee is rendered null and void if any attempt is made to tamper with the device.
• The guarantee is valid for a period of 3 years starting from the purchase date of the device. Guarantee claims should be submitted be-
fore the end of the guarantee period within two weeks of the defect being noticed. No guarantee claims will be accepted after the end
of the guarantee period. The original guarantee period remains applicable to the device even if repairs are carried out or parts are re-
placed. In such cases, the work performed or parts fitted will not result in an extension of the guarantee period, and no new guarantee
will become active for the work performed or parts fitted. This also applies when an on-site service is used.
• In order to assert your guarantee claim, please contact the service partner shown below. If the complaint is within the guarantee period,
we will provide you with a return slip, with which you can return your defective device free of charge to us. It would help us if you could
describe the nature of the problem in as much detail as possible. If the defect is covered by our guarantee then your device will either
be repaired immediately and returned to you, or we will send you a new device.
Of course, we are also happy offer a chargeable repair service for any defects which are not covered by the scope of this guarantee or for
units which are no longer covered. To take advantage of this service, please send the device to our service address.
Service-Hotline (GB):
00800 4003 4003
(0,00 EUR/Min.)
Service-Email (GB):
Service Address (GB):
Forest Park & Garden
Coed Court, Taffsmead Road
Treforest, Ind. Estate, Pontypridd CF375SW
CF375SW
Service-Hotline (CY):
00800 4003 4003
(0,00 EUR/Min.)
Service-Email (CY):
Service Address (CY):
GEORGE C SOLOMONIDES & SON LTD
PO.BOX 56236 / 169, LEONTIOS A'
GR - 3305 LIMASSOL/CYPRUS
12
GB/IE/NI/CY/MT
Service-Hotline (IE):
00800 4003 4003
(0,00 EUR/Min.)
Service-Email (IE):
Service Address (IE):
LetMeRepair
1 Langlands Court / Kelvin South Business Park
East Kilbride G75 0YB
Numero servizio assistenza (IT):
00800 4003 4003
(0,00 EUR/Min.)
Indirizzo e-mail (IT):
Indirizzo servizio assistenza (IT):
TeleMarCom
Am Ziegelweiher 24
DE - 61130 Nidderau
Service-Hotline (NI)
00800 4003 4003
(0,00 EUR/Min.)
Service-Email (NI):
Service Address (NI):
Forest Park & Garden
Coed Court, Taffsmead Road
Treforest, Ind. Estate, Pontypridd
