Idiomas disponibles
Idiomas disponibles
17. Warranty certificate
Dear Customer,
All of our products undergo strict quality checks to ensure that they reach you in perfect condition. In the unlikely event that your
device develops a fault, please contact our service department at the address shown on this guarantee card. Of course, if you would
prefer to call us then we are also happy to offer our assistance under the service number printed below. Please note the following
terms under which guarantee claims can be made:
• These guarantee terms cover additional guarantee rights and do not affect your statutory warranty rights. We do not charge
you for this guarantee.
• Our guarantee only covers problems caused by material or manufacturing defects, and it is restricted to the rectification
of these defects or replacement of the device. Please note that our devices have not been designed for use in commercial,
trade or industrial applications. Consequently, the guarantee is invalidated if the equipment is used in commercial, trade or
industrial applications or for other equivalent activities. The following are also excluded from our guarantee: compensation
for transport damage, damage caused by failure to comply with the installation/assembly instructions or damage caused by
unprofessional installation, failure to comply with the operating instructions (e.g. connection to the wrong mains voltage or
current type), misuse or inappropriate use (such as overloading of the device or use of non-approved tools or accessories),
failure to comply with the maintenance and safety regulations, ingress of foreign bodies into the device (e.g. sand, stones or
dust), effects of force or external influences (e.g. damage caused by the device being dropped) and normal wear resulting
from proper operation of the device.
The guarantee is rendered null and void if any attempt is made to tamper with the device.
• The guarantee is valid for a period of 3 years starting from the purchase date of the device. Guarantee claims should be
submitted before the end of the guarantee period within two weeks of the defect being noticed. No guarantee claims will
be accepted after the end of the guarantee period. The original guarantee period remains applicable to the device even if
repairs are carried out or parts are replaced. In such cases, the work performed or parts fitted will not result in an extension
of the guarantee period, and no new guarantee will become active for the work performed or parts fitted. This also applies
when an on-site service is used.
• In order to assert your guarantee claim, please contact the service partner shown below. If the complaint is within the guaran-
tee period, we will provide you with a return slip, with which you can return your defective device free of charge to us. It would
help us if you could describe the nature of the problem in as much detail as possible. If the defect is covered by our guarantee
then your device will either be repaired immediately and returned to you, or we will send you a new device.
Of course, we are also happy offer a chargeable repair service for any defects which are not covered by the scope of this guarantee
or for units which are no longer covered. To take advantage of this service, please send the device to our service address.
Service-Hotline (GB):
00800 4003 4003
(0,00 EUR/Min.)
Service-Email (GB):
Service Address (GB):
Forest Park & Garden
Coed Court, Taffsmead Road
Treforest, Ind. Estate, Pontypridd CF375SW
22
GB/IE/NI/CY/MT
Service-Hotline (IE):
00800 4003 4003
(0,00 EUR/Min.)
Service-Email (IE):
Service Address (IE):
LetMeRepair
1 Langlands Court / Kelvin South Business Park
East Kilbride G75 0YB
