HP LaserJet II Serie Manual De Instrucciones página 28

HP 33440/HP 33449 COMBINED SERVICE MANUAL
Service After the Warranty Period
If your hardware fails after the warran~ period, contact an Authorized HP Dealer Repair Center.
If you have an HP Maintenance Agreement, request service under your agreement.
When sending equipment to an HP Field Repair Center, follow the repacking guidelines Oisted
in the User's Manual). Mso, complete and enclose the Sefice Information Form (in the User's
Manual) and enclose a copy of proof of purchase. Insuring the equipment for shipment is
recommended.
Repacking Guidelines for Returning Your Printer
Remove any font mrtridges instiled in the pfinter.
Remove the EP-S Cartridge and the Fuser Cleaning Pad.
Remove any non-HP accessories (if instiled).
Remove paper trays, but include them in the box with the printer.
Use the ori@nd shipping container and packing materials, if possible.
Include the completed Service Information Form. Include print samples which illustrate the
problems you are having, if applicable.
w Include 50-100 sheets of any problem paper or forms, if possible.
Note
If you have already disposed of your printer's packaging materhd and are unable
q
to locate another package, the packaging can be ordered from HP's Support
@
@P
.bJt.: Materials Organization at the following phone numbers:
., . . ,
United Stites: 800-227-8164
Canada
416-678-9430
Europe:
41-22-83-81-11
Ask for part number 33440-00908 for the HP 33440 or 33449-00908 for the HP
33449. The proper packaging material @ox and inserts) will be sent to you for a
nominal charge. (For further packaging information on both printers, see Chapter
3, Section 3-2 of this manual or Appendix A (HP 33440) or Appendk B (HP
33449).)
1-20