TROUBLESHOOTING (Continued)
If the Bravo needs to be replaced or returned to the manufacturer,
Contact Customer Service if any of these errors occur:
Er1
Er2
Code
"Prob"
NTC short
Probe short circuit
Error
LIMITED WARRANTY
The Bravo XL Smart Oven
THE MANUFACTURER WARRANTS
The Bravo, including the Power Base, Heavy-Duty Cooking Racks, Enamel
Baking Pan, Enamel Broiler Rack, Chrome-Plated Air Fry Basket, Pull-Out
Crumb Tray, Temperature Probe, and all electrical components are warrantied
for 1 year from the date of purchase, under normal household use, and when
operated in accordance with the Manufacturer's written instructions.
The Manufacturer will provide the necessary parts and labor to repair any part
of the Bravo at the NuWave LLC Service Department. After the expiration of the
warranty, the cost of the labor and parts will be the responsibility of the owner.
THE WARRANTY DOES NOT COVER
The Limited Warranty is voided if repairs are made by an unauthorized dealer
and/or the serial number data plate is removed and/or defaced. Normal
deterioration of finish due to use or exposure is not covered by this Warranty.
This Limited Warranty does not cover failure, damages or inadequate
performance due to accident, acts of God (such as lightning), fluctuations in
electric power, alterations, abuse, misuse, misapplications, corrosive-type
atmospheres, improper installation, failure to operate in accordance with the
Manufacturer's written instructions, abnormal use or commercial use. NuWave
LLC reserves the right to void the Limited Warranty, where allowable by law,
for products purchased from an unauthorized dealer.
28
Owner's Manual
Er3
Er4
NTC
NTC open
circuit
overheated
LIMITED WARRANTY (Continued)
TO OBTAIN SERVICE
The owner shall have the obligation and responsibility to: pay for all services
and parts not covered by the warranty; prepay the freight to and from Service
Department for any part or system returned under this warranty; and carefully
package the product using adequate padding material to prevent damage in
transit. The original container is ideal for this purpose. Include in the package
the owner's name, address, daytime telephone number, a detailed description
of the problem, and your "RGA number." Call 1-877-689-2838 or email
Authorization number). Provide the cooking system model & serial number
and proof of date of purchase (a copy of the receipt) when making claims
under this warranty.
MANUFACTURER'S OBLIGATION
The Manufacturer's obligation under this Limited Warranty is limited, to the
extent allowable by law, to repairing or replacing any part covered by this
Limited Warranty which upon examination is found to be defective under
normal use. The Limited Warranty is applicable only within the continental
United States and only to the original purchaser of the manufacturer's
authorized channels of distribution. THE LIMITED WARRANTY MAY NOT BE
ALTERED, VARIED OR EXTENDED EXCEPT BY A WRITTEN INSTRUMENT
EXECUTED BY THE MANUFACTURER. THE REMEDY OF REPAIR OR
REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS
EXCLUSIVE. IN NO EVENT SHALL THE MANUFACTURER BE LIABLE
FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES TO ANY
PERSON, WHETHER OR NOT OCCASIONED BY NEGLIGENCE OF THE
MANUFACTURER, INCLUDING WITHOUT LIMITATION, DAMAGES FOR
LOSS OF USE, COSTS OF SUBSTITUTION, PROPERTY DAMAGE, OR
OTHER MONEY LOSS.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation exclusions may not apply.
This Limited Warranty gives specific legal rights, and there may also be other
rights which vary from state to state. EXCEPT AS OTHERWISE EXPRESSLY
PROVIDED ABOVE, THE MANUFACTURER MAKES NO WARRANTIES
EXPRESSED OR IMPLIED ARISING BY LAW OR OTHERWISE, INCLUDING
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE TO ANY OTHER PERSON.
READ YOUR OWNER'S MANUAL. IF YOU STILL HAVE ANY QUESTIONS
ABOUT OPERATION OR WARRANTY OF THE PRODUCT, PLEASE
CONTACT NUWAVE LLC.
READ YOUR OWNER'S MANUAL
If you still have any questions about operation or warranty of the product,
please contact NuWave LLC at: 1-877-689-2838 or email help@
nuwavenow.com.
29
Owner's Manual