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Error and Warning Messages
Error message
Display turns off
1 acoustic signal, cyclical
Device error/Call service/Electronics
error
2x acoustic signals, cyclical
Device error/Call service/Electronics
error
3 acoustic signal, cyclical
Device error/Call service/Motor error
5 acoustic signal, cyclical
Device error/Call service/Keyboard
error
9 acoustic signal, cyclical
Device error/Call service/ Calibra-
tion error
10 acoustic signal, cyclical
*These steps may only be performed by an authorized service technician.
Warning Messages
Insert tube set
3 acoustic signal, cyclical
Critical overpressure
Actual pressure display flashes
1x acoustic signal, cyclical
Remove tube set
Cause
• Communication error
• Incompatible software ver-
sions on the modules (soft-
ware updates incomplete)
• Board, plug, cable defective
• Checksum error of the pro-
gram memory or an EEPROM
• Pressure sensor exceeds max.
permissible limits
• Motor blocked, defective, or
not connected
• Roller wheel defective
• Impulse transmitter defective
• Board defective
• Keyboard defective
• Keyboard not connected
• Main board defective
• Sensor not calibrated
Cause
• Attempted device start with-
out inserted or improperly
inserted tubing
• Safety threshold for pressure
exceeded
• Device was switched on with
disposable tubing inserted,
which is the reason the sen-
sor could not be checked
Error and Warning Messages
Troubleshooting
• Check cable/plug/board and replace if necessary.*
• Reload software.*
• Check plug, cables, boards and replace if neces-
sary.*
• Reload software.*
• Replace sensor.*
• Check roller wheel, must rotate.
• Check motor connection cable.*
• Replace motor.*
• Check plug, cables, boards and replace if neces-
sary.*
• Connect/replace keyboard.*
• Replace main board.*
• Calibrate sensor.*
Troubleshooting
• Insert tubing correctly.
• Realign pump head with reference centering block.
• Reduce pressure. The pump starts automatically
with the preset values once the pressure has been
reduced below the critical threshold value.
• Remove tubing from pump head. Restart the device
without inserted disposable tubing.
EN
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