Myray ZEN-X Instrucciones De Uso página 45

The system does not come
on.
The system does not come
on.
The system does not come
on.
The status light on the inter-
face stays red
Sensor does not start; the
light is yellow and flashes
ZEN-Xi cannot be started (it
stays in Stand-By) the light
is flashing yellow
The system comes on but
the light stays yellow and
flashes: a fault message ap-
pears on the computer.
The Zen-X x-ray system is
not acknowledged
An ERROR message fol-
lowed by a number appears
on the PC
An image is acquired but
with poor tone range and/or
massive background noise.
The image is captured but
it is very light with little con-
trast.
ZEN-X / ZEN-Xi
- OPERATING INSTRUCTION
USB cable not connected
®
Personal Computer USB
USB port defective
®
ZEN-X fault
ZEN-X fault or sensor damaged or de-
fective
Driver not present, defective or dam-
aged.
New software has been recently installed
in the PC or the PC has been used with
external connections (Internet).
The sensor cradle is not correctly insert-
ed or is not turned to the correct posi-
tion.
Quality of USB cable not good enough
or cable is too long.
NOTE: the maximum length of a top
quality USB cable is about 4.5 m.
A version of iCapture released prior to
the introduction of the Zen-X x-ray sys-
tem is installed in the PC.
Sensor or interface malfunction
Underexposed image.
Over-exposed image
Connect the USB
cable or Check the personal Computer's USB
®
and USB
®
pen drive. test the equipment on another PC.
The status light should be on (flashing yellow)
even without installing the software.
Do not use the sensor, contact the Technical
Service Center.
Do not use the sensor, contact the Technical
Service Center.
Run an antivirus check.
Reinstall the software.
Only use your PC as a working tool, avoiding
connection to external networks.
Check rotation and verify the sensor cradle is
in the correct position.
Replace the USB cable; eliminate any exten-
sions; try to use a HUB energized in the last
section before the x-ray system connection.
The Zen-X system is found starting from iCap-
ture version 2.2.
Close iCapture and install an updated version.
Write down the message and inform technical
personnel.
Do not use the sensor, contact the Technical
Service Center.
Use a longer exposure time, make sure the
x-ray generator works correctly.
Use a shorter exposure time, check the set-
tings of the x-ray generator.
cable to a port.
®
port with another device, e.g. a
EN
cable
®
45