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Important steps to follow if you see High or Low
If you see High or Low displayed, your blood glucose level may
be above 600 mg/dL or below 20 mg/dL. Wash your hands. Dry
your hands completely. Test again using fi ngertip testing. DO
NOT test on your palm or forearm. If you still receive the same
message, test your BGM with a control solution: refer to "Step-
by-step guide to control solution testing" (pg. 44
).
OPTIONAL: After successful data transmissions to the portal,
you may receive a multiple choice question to answer. This
may be a question from your health care provider or relate to
reordering supplies. Swipe up/down or use the UP/DOWN
buttons to select the appropriate answer. Press on the option or
use the ENTER button to transmit.
Clinical response screen
After data transmission, you will see a graph that compares your
reading to your set target. To change your set target, call your
health care provider or Customer Care at (888) 666-4530 (US)
or (1) (978) 610-4688 (International) (9AM-9PM ET, M-F). You
may also seek helpful guidance from your health care provider
regarding this reading to manage your diabetes.
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