Check the expiration date and open bottle date on the control
solution and on the test strips. Repeat testing using a new test
strip. If the result is still out of range, use a new bottle of control
solution and retest.
If the problem persists, call Customer Care at
(888) 666-4530 (US) or (1) (978) 610-4688 (International)
(9AM-9PM ET, M-F).
Do not perform any blood glucose tests until you resolve
this issue.
D.3 Functions and settings
View your logs on the meter
View your logs on your meter
Your BGM can store at least 10,000 logs.
Each log is stored with the date and time.
1. Power on the BGM by using the
POWER button.
2. Press on the LOGS icon or use the UP/
DOWN/ENTER buttons to access logs.
3. Swipe up/down or use the UP/DOWN
buttons to scroll through stored
readings and other entries. (Note:
select any log to view more details)
4. Press the Filter button to select a
subset of log types for display.
5. To exit the Logs menu, press the
HOME button.
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