Bioventus EXOGEN Guia Del Usuario página 18

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Customer Service
If your EXOGEN needs service, please
follow these instructions:
Customer Service is available to answer ques-
1. Call Customer Service at
tions regarding EXOGEN and to handle servicing
1-800-836-4080 and request
or disposal needs.
a Return Authorization (RA) number.
To contact the Service Center in
2. Customer Service will provide you with a
the United States:
shipping package to return EXOGEN.
Call 1-800-836-4080 (toll free)
3. Pack EXOGEN in its original packaging.
Otherwise pack EXOGEN to prevent
General Information:
movement during shipping.
1-800-396-4325 (toll free)
4. Ship the package to:
In Other Countries:
Bioventus LLC
00800 02 04 06 08 (toll free)
1900 Charles Bryan Road, Suite 275
+31 (0) 23-554-8851
Cordova, TN 38016
Bioventus Customer Service
5. Contact the shipping company to
1900 Charles Bryan Road, Suite 275
arrange pickup.
Cordova, TN 38016
Authorized European Community (EC)
Representative
EMERGO EUROPE
Molenstraat 15
2513 BH The Hague
The Netherlands
Tel: +31 (0) 70 345-8570
Fax: +31 (0) 70 346-7299
Exclusive Limited Warranty
Bioventus LLC ("Seller") warrants to the
original purchaser ("Purchaser") of its EXOGEN
Ultrasound Bone Healing System purchased by
Purchaser directly from Seller ("System") that the
System conforms to Seller's manufacturing
specifications. This warranty shall be in effect
for a period of one year from the date of purchase.
In the event of a material breach of this warranty,
upon timely written notice, Seller will, at its sole
option, either repair or replace the System or
refund the original purchase price. This will
constitute Purchaser's sole remedy. This limited
warranty does not extend to any re-sale or other
transfer of the System by Purchaser to any other
person or entity.
SELLER EXPRESSLY DISCLAIMS ANY AND
ALL OTHER WARRANTIES, EITHER
EXPRESSED OR IMPLIED, RELATING TO
THE SYSTEM OR ITS PERFORMANCE,
INCLUDING, WITHOUT LIMITATION, ANY
IMPLIED WARRANTY OF MERCHANTABILITY
AND ANY IMPLIED WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE.
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