EXOGEN Care
EXOGEN should be handled with care. Please
Operating Conditions
note the following:
EXOGEN should be operated within:
• Use only a clean soft cloth, paper towel, or cotton
Ambient temperature range: 5°C to 32°C (41°F
swab to clean EXOGEN, the transducer and the
strap. Do not use cleaning agents or solvents on
to 89°F)
any of the components of the system
Relative humidity range: 15% to 75% (non-
• Do not attempt to modify, disassemble or repair
condensing)
the EXOGEN. There are no user serviceable parts
inside EXOGEN
Atmospheric pressure range: 700 hPA to
• Exercise care when handling the transducer as
1060 hPA
rough handling may scratch the transducer face
Interference with proper operation of EXOGEN
and cause EXOGEN not to work properly
may occur in the vicinity of equipment such as
• If any parts of EXOGEN or its accessories are
portable and mobile communication units marked
damaged, do not use EXOGEN. Please contact
with this symbol
Customer Service at 1-800-836-4080 to return
your EXOGEN for servicing
EXOGEN is observed, attempt to relocate or
reorient EXOGEN in relation to the interfering
• EXOGEN is classified as an IP-22 device. The
IP-22 classification indicates that EXOGEN
equipment until the interference stops.
provides:
The charger will function with an input voltage
- Protection against the access of fingers or
range from 100 VAC -240 VAC and has an
similar objects from the internal components
operating frequency range of 50/60 Hz. The
of EXOGEN
charger output is 5 VDC.
- Protection against the harmful ingress of
water into the enclosure of EXOGEN when
EXOGEN and accessories should be stored
tilted up to 15° from normal position
and transported within:
• The EXOGEN transducer is classified as an IP-67
Ambient temperature range: 0°C to 32°C (32°F
component. The IP-67 classification indicates that
to 89°F)
the transducer is:
- Dust-tight
Relative humidity range: 15% to 75%
- Will not be damaged by water under defined
Atmospheric pressure range: 700 hPA
conditions of pressure and time (up to 1 meter
to 1060 hPA
underwater)
If EXOGEN is stored or transported in
• Never put EXOGEN in or under water
temperatures outside this range, allow
EXOGEN time to come to room temperature
for at least 30 minutes before operating.
The least favorable working conditions
for EXOGEN are +32
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Storage
• To prevent damage to EXOGEN and its
accessories, store EXOGEN in its carrying
case while not in use
• Do not store EXOGEN near radiators or
extreme heat
• Do not expose EXOGEN to extreme temperatures
or the internal electronic components may be
damaged
• As with any home electronic device, protect
EXOGEN from impact, exposure to moisture,
liquid spills, sand, dirt or debris
After your fracture has healed or prior to long-
term storage of EXOGEN, remove the battery to
. If abnormal operation of
prevent leakage of the battery.
EXOGEN Expected Service Life
The expected service life of EXOGEN and its
accessories is 343 treatments (6860 minutes).
Once EXOGEN delivers 343 treatments, it will
not provide further treatment.
C at 75% Humidity.
o
Battery and Charging Safety
Charging
Battery
• Charge the battery to at least 25% capacity (one
• Do not attempt to replace the lithium-ion battery.
bar) before attempting to perform a treatment
• Do not attempt to replace the lithium-ion battery
when the battery is used for the first time or after
with non-approved batteries. Incorrect replace-
prolonged storage.
ment of the battery could result in damage to
• The battery will charge whether
EXOGEN. The battery should only be serviced by
EXOGEN is turned off or on.
Bioventus trained personnel.
• If the battery power decreases
• Be sure to use only the USB battery charger (Part
quickly even after recharging for
Number 71034460) provided with the system.
many hours contact Customer
Other battery chargers may cause battery
Service at 1-800-836-4080.
overheating and damage the battery, EXOGEN,
the battery chargers or the user.
Do not recharge the battery in any of the
• Do not use an extension cord with the battery
following locations;
charger as this may cause overheating.
• Where the ambient temperature is below 0ºC or
• Do not use the battery charger with other devices
above 45ºC
as this may damage the battery charger and/or the
other device.
• Damp or wet location and/or near water
• Outside (use indoors only)
• If the battery area on EXOGEN or the battery
charger becomes excessively warm, discontinue
• Within the reach of small children
using and contact Customer Service at 1-800-
836-4080.
• With the battery charger cable stretched across a
floor or other areas where people walk that would
cause a tripping hazard
• On floor or other area where EXOGEN or the cable
may be damaged by people walking on them
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