Troubleshooting Chart - Terragene Bionova IC10/20FR Manual Del Usuario

Troubleshooting chart

Fault
The incubator does not start
The incubator gives an error in
one position during "Autotest".
The incubator gives an error in
the "Autotest".
The incubator does not run a BI
reading.
The red light of that position is
blinking.
The incubator does not run a BI
readout in any position.
The incubator does not run
Chemdye® Pro readings.
The red light of that position is
blinking.
When initiating the PRO incu-
bation program the machine
makes a sound but it does not
initiate.
The incubator does not allow to
change the incubation program.
The printer does not print and
the printer indicating light blinks.
The printer releases unprinted
paper.
The Bionova® traceability sof-
tware does not detect the in-
cubator.
The update of the incubator fails.
Possible cause
Power source is not connected.
A BI is placed in the position at
the moment of starting the in-
cubator.
Soil particles might be obstruc-
ting the light path between the
sensors.
The autotest gives an error in
that position, which becomes
disabled.
The incubation temperature is
not stable.
The autotest gives an error in
the PRO position, which beco-
mes disabled.
The incubation temperature is
not stable.
Ongoing reading.
The printer cover is not tightly
locked.
Printer without paper.
Paper roll is placed in the wrong
direction.
The incubator is turned off or
the USB cable is disconnected.
The incubator is connected to the
Bionova® traceability software.
IC10/20FR Page 15
Action
Check that the power source is con-
nected to the power supply and that
the plug is connected to the incuba-
tor.
Check that every position is empty
at the moment of starting the incu-
bator.
Ensure cleanliness of the incubation
position. Use of air is recommended. Do not use solid objects that could
damage internal components. Res-
tart the incubator.
Make sure that the position is empty
when starting the incubator. Restart
the incubator.
Wait for temperature to be stable.
Make sure that the PRO position is
empty when starting the incubator.
Restart the incubator.
Wait for temperature to be stable.
Wait for the readings to finish.
Check that the cover is tightly closed.
Place a new paper roll in the right di-
rection.
Check the paper roll direction.
Check that the incubator is turned on,
the USB cable is connected and the
COM port is correctly installed and
accepted by the operative system.
Close the program, restart the incu-
bator and try again.