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Frequently Asked Questions
With the help of the following guide, minor faults in the performance of the
machine, some of which may result from incorrect operation, can be remedied
without contacting the Service Department. This will save you time and money
because you won't need a service call.
This guide may help you find the reason for the fault and help you correct it.
Risk of injury caused by rotating roller brush.
You can injure yourself on the rotating roller brush.
Switch the vacuum cleaner off before dealing with any problems. Use the On/
Off switch on the Comfort handle to do this.
Problem
The vacuum cleaner
does not start when it is
switched on.
66
Possible cause and solution
There is no battery inserted or the battery is inserted
incorrectly.
Insert the battery or check how the battery is
positioned (see "Installation and connection" –
"Inserting the battery").
The rechargeable battery is not sufficiently charged.
Charge the battery exactly as described in these
operating instructions (see "Installation and
connection" – "General battery information" and
"Charging the battery").
An original Miele battery has not been inserted.
Insert an original Miele AP01 / AP02 / AP03
lithium-ion rechargeable battery (HX LA).
The battery was not placed in the PowerUnit when
charging it for the first time.
To activate the battery, it must be placed in the
PowerUnit the first time it is charged (see
"Installation and connection" – "General battery
information" and "Charging the battery").
The charging plug is still plugged in.
Pull the plug out of the charging socket on the
bottom of the battery.
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