Error messages/troubleshooting
NOTE
Control card
66
Firmware update error list
Has any firmware update error or error occurred after the self-
test?
This error can be distinguished using the red LED next to the SD card
(see figure on page 54):
If the LED lights up, the bootloader is active and the error concerned
occurred during the firmware update.
If the LED is inactive, it is an error after the self-test.
• The error category is based on the number of simultaneously flash-
ing LEDs on the control card (for the precise error description,
please refer to the following table):
• All five LEDs flash quickly: SD card cannot be read. Replace
card. If the attempted replacement fails, there is a defect on the
control card. Contact customer support; the device must be re-
paired.
• Three or four LEDs flash quickly: Defect on the control card.
LED1
Contact customer support; the device must be repaired.
• Two LEDs flash quickly: The file for the firmware update was
found, but is invalid or defective. Re-download the file.
• One LED flashes quickly: Problem with SD card (Write protec-
tion, formatting).
• For the Testomat
following format: "100M001S00.UPD", where 001 is the version
number, which increases incrementally as new versions are re-
leased.
• LED bars not extended: They revert to the original configuration
after some time has elapsed and start from scratch: The means
that during the programming, an error was detected and an at-
tempt was made to resolve the error by repeating the update pro-
cess. The entire programming process is repeated up to five times.
For each repeat, the entire programming process is relaunched
from the start, whereupon the LED bars "emerge".
If, after five attempts, it is still impossible to perform any successful
update, the LEDs show an error corresponding to the list on the
following page. The device or the control card requires repair.
Please also send – particularly in this case – the content of the log
file on the SD card "update.txt" with the item or enclose the SD
card with the device.
• Under normal cases, a firmware update is completed within 70
seconds.
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EVO TH, the filename should correspond to the