PROBLEM
The lights blink once every 5 seconds.
The cleaning function stops
The lights blink twice every 5 seconds.
The nozzle water output flow is too low
The lights blink 3 times every 5 seconds.
No signal in the presence sensor (ToF)
The lights blink 4 times every 5 seconds.
Water overheat
The lights blink 5 times every 5 seconds.
The heater seat does not heating properly
The lights blink 6 times every 5 seconds.
Water is not heating up
The lights blink 7 times every 5 seconds.
The wash cleaning water does not come
out heat
The lights blink 8 times every 5 seconds.
The dry function is not heating up
The lights blink 9 times every 5 seconds.
The lid or seat electrical damper
damaged
The lights blink 10 times every 5 seconds.
Failure in the toilet flush mechanism
The
lights blink 11 times every 5
seconds. In-Tank water inlet error
The
lights blink 12 times every 5
seconds. Failure in the solenoid valve
The
lights blink 13 times every 5
seconds. The flush does not take place
The cleaning water is not warm.
POSSIBLE CAUSE
Not enough water is entering the In-
Wash Insignia. The shut-off valve is
closed or there is a general supply failure.
Not enough water is entering the In-
Wash Insignia. The water inlet filter is
blocked.
Not enough water is entering the In-
Wash Insignia. The inlet flexible hose is
pinched or bent.
Not enough water is entering the In-Wash
for no previous reason.
No power to water pump
Nozzle tip calcified
Dirt on presence sensor
Presence sensor damaged
Failure in the hydraulic and/or heater
circuit
Component failure
Hydraulic and/or heater circuit failure
Temperature sensor is not working
properly
Drying circuit failure
Seat and/or lid motor damaged
Abnormal motor behavior form the flush
mechanism
Not enough water is entering the In- Tank
Insignia. The shut-off valve is closed or
there is a general supply failure.
Not enough water is entering the In- Tank
Insignia. The water inlet filter is blocked.
Not enough water is entering the In- Tank
Insignia. The inlet flexible hose is pinched
or bent.
Not enough water is entering the In-Tank
for no previous reason.
The
solenoid
valve
damaged
disconnected
Toilet is clogged
The water is adjusted to room
temperature
49
SOLUTION
Verify there is water supply from the
mains and reset the product (See 3.6).
Clean the water filter (See 4.1.3) and
reset the product (See 3.6).
Reposition the inlet flexible hose and
*
Descale the tip of the nozzle and reset
the product (See 3.6). *
Clean the presence sensor. *
*
Decalcify. *
*
Decalcify. *
Reset the product. (See 3.6). *
*
*
Press complete flush button on the
auxiliary side control for 5 seconds to
unlock
Verify there is water supply from the
mains and reset the product (See 3.6).
Clean the water filter (See 4.1.3) and
reset the product (See 3.6).
Reposition the inlet flexible hose and
reset the product (See 3.6).*
*
or
*
Use a plunger or similar tool.
It is recommended to not performed any
flush.
Increase the temperature by means of
the remote control.