Idiomas disponibles
Idiomas disponibles
5. TROUBLESHOOTING
PROBLEM
The product does not respond to the
auxiliary side control
The product does not respond when
pressing the remote control and the leds
of the remote control do not switch on.
No flush by pressing the buttons on the
remote.
No flush by pressing the buttons on
the remote neither using the side panel
button
The flush does not take out enough
water, or it removes air instead of water
After a flush, water still flowing from the
ring
After a flush, water remains and level
grow up
Temperature leds line in the remote
control are blinking
Position leds line in the remote control
are blinking
The product does not respond when
pressing the remote control and the leds
in the functions area of the remote blink.
No function activates and a two-beep
sound can be heard.
The cleaning function stops.
POSSIBLE CAUSE
The device is turned off.
The
product
is
unplugged
disconnected.
The batteries of the remote control are
dead.
The batteries of the remote control are
not properly placed.
The batteries in the flush remote control
are dead.
There is a power failure.
Flush mechanism blocked
No enough water in the tank
The filling solenoid does not close
properly
The toilet outlet is clog and it does not
allow the evacuation
The batteries in the remote control are
running low.
The batteries of the flush remote control
from the remote control are running low.
The device is turned off.
The remote control is not connected to
the e-bidet.
The remote control cannot be connected
to the e-bidet. (The batteries are new and
they are correctly placed).
The user is not seated properly and the
sensor is not working.
The pre-set cleaning time of 2 minutes
has expired.
The infrared sensor has stopped
detecting the user. If the position during
use is too forward, the device might stop
detecting the user.
Failure of power supply.
48
SOLUTION
Press the Stop button on the auxiliary
side control.
or
Connect the device to the mains.
Replace the batteries. (See 4.6).
Verify that the batteries are placed in the
correct position (See 4.6).*
Replace the batteries (See 4.6).
Use the complete flush button of the
auxiliary side panel
Use the complete flush button of the
auxiliary side panel
Press the complete flush button of the
auxiliary side panel for 5 seconds to
unblocked. *
Check there are main water supply
If a previous flush is done, wait until the
tank fills up again.
Close the stopcock and call Technical
service.
It is recommended to not performed any
flush
Use a plunger or similar tool to solve it.
It is recommended to not performed any
flush
Replace the batteries (See 4.6).
Replace the batteries (See 4.6).
Press the Stop button on the auxiliary
side control.
Connect the remote control. (See 2.2.1)
*
Correct your position. *
This is normal. Activate the cleaning
function again.
Sit down correctly.
Reactivate the cleaning function. *
Verify the electrical system or unplug and
plug in the cable to the mains.
