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Problem
The espresso does not
run or only runs very
slowly into the cup.
The espresso runs too
quickly into the cup.
The grinder (3) does
not work. No espresso
is ground.
Possible cause
The espresso powder is pressed
too 昀椀rmly.
The espresso powder is too
昀椀nely ground.
There is too much espresso
powder in the porta昀椀lter (16).
The transport protection is still
attached to the water feed below
the water tank (6).
The sieve insert (17, 21)
is blocked.
The device is furred up.
The espresso powder is not
pressed enough.
The espresso powder is too
coarsely ground.
There is not enough espresso
powder in the porta昀椀lter (16).
If the grinder operates for
longer than 3 minutes without
interruption, it is temporarily
switched off as a safety measure.
The grinding collar is not inserted
in the grinder (3) correctly.
The grinder (3) is blocked.
The bean container (1) is not
inserted correctly.
Fix
Only press down the espresso
powder lightly.
Use espresso powder with
a coarser grind.
Add less espresso powder.
Pull out the orange / red plug
before you start operating the
device.
Clean the sieve insert, using the
cleaning needle (20) if necessary.
Descale the device.
Press down the espresso powder
slightly harder.
Use espresso powder with
a 昀椀ner grind.
Add more espresso powder.
Wait approx. 6 minutes and try
again. A break between multiple
grinding operations protects the
grinder.
When the grinding collar is
locked in place, you must be able
to feel obvious resistance. Then
昀氀ip down the metal clip.
Clean the grinder (see the
"Cleaning and Care" chapter –
"Cleaning the Grinder").
Follow the tips in the following
lines.
EN