System test
The system test can help you determine whether a system problem is caused by your transmitter, receiver collar or boundary wire.
1. Make note of your boundary distance setting and receiver
collar setting.
2. Cut a piece of boundary wire greater than 4.5 metres long and
strip 1 centimetre of insulation from each end.
3. Remove the receiver collar from your pet and make sure it is fully
charged.
4. Set the receiver collar to tone and vibration only.
5. Disconnect the twisted boundary wire from the boundary wire
terminals on the transmitter by pressing the red plastic tabs and
pulling the wires free.
You will hear an audible alarm and the transmitter LCD screen
will flash and display the wire break warning icon.
6. Insert the two ends of the test wire into the boundary wire
terminals on the transmitter.
7. Once the wires are correctly inserted, check the transmitter
LCD. If the wire break warning alarm stops once the wires are
correctly inserted, the transmitter is working properly. Proceed to
the following step to test the receiver collar.
If the wire break warning alarm continues, there is a problem
with the transmitter. Contact our Customer Care team.
8. Test the receiver collar:
a. Use the + and - buttons to adjust the boundary distance to
0.6.
b. While holding the receiver collar, approach the wire from the
outside loop 5 centimetres off the ground. Notice how far the
receiver collar is from the boundary wire when it activates.
c. Press the + button to adjust the boundary distance to 3 and
repeat the previous step. The receiver collar should now
activate further from the boundary wire.
If the receiver collar activates properly at different distances from
the test wire, the receiver collar is functioning as intended and
the original problem with your system is likely in the containment
boundary wire. Perform the Wire break location test.
If the receiver collar does not activate near the test wire, the
receiver collar is not working. Contact our Customer Care team
for assistance.
9. When testing is complete, remove the test wire from the
boundary wire terminals on the transmitter and reconnect the
twisted boundary wire.
10. Press the + and - buttons to return the boundary distance to its
original setting.
1 1. Repeat the boundary width testing to verify the desired
boundary width between 4 and 6 metres.
12. Return the receiver collar to the noted setting.
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