System Test
The system test is used to determine the cause of system problems that have not been addressed
elsewhere in this guide. You will need a piece of Boundary Wire greater than 15 feet long with
of insulation removed from each end to use as a test loop wire. Make a note of your Boundary Width
Control knob setting, and Receiver Collar setting before beginning the System Test. Follow the steps
below to perform the system test:
1.
Remove the Receiver Collar from your dog and make sure a
good battery is installed in the receiver.
2.
Set the Receiver Collar Static Correction Level to 5.
3.
Disconnect the twisted Boundary Wire from the Boundary Wire
terminals on the Fence Transmitter by pressing the red release
levers on the connector and pulling the wires free (11A).
4.
Insert the two ends of the test loop wire into the Boundary Wire
Terminals on the Transmitter.
5.
Turn the Boundary Width control knob to 10 and then back to 5.
6.
Place the Test Light Tool Contacts on the Contact Points of the
Receiver Collar. While holding the Receiver Collar with the Test
Light Tool in place, approach the wire from the outside loop
2 inches off the ground. Make a mental note of the distance
where the Receiver Collar activates from the wire.
7.
Turn the Boundary Width Control knob to 10 and repeat Step 6.
The distance where the Receiver Collar activates should be
greater than the previous result.
8.
If more than one Receiver Collar is used on the system, repeat
the above test on each collar.
9.
Interpreting the Results:
a. If the Power light or the Loop indicator light are not both lit
on the Fence Transmitter for any of the above tests, there is
a problem with the Transmitter. Contact the Customer Care
Center.
b. If both the Power and Loop indicator lights are on, but the
Receiver Collar does not activate on the test loop wire, the
Receiver Collar is not working. Contact the Customer Care
Center.
c. If the Transmitter Power and Loop indicator lights are on and
the Receiver Collar is activating at different distances on the
test loop wire, the problem is most likely in the containment
Boundary Wire or Surge Protector. Reconnect the Transmitter
wires to the Surge Protector and connect the Test Loop to the
Surge Protector loop terminals. Repeat steps (5-8) (11B).
10. Interpreting the Results with the Surge Protector:
a. If both the Power and Loop indicator lights are ON and the
Receiver Collar is activating at different distances on the test
loop wire, the problem is in the containment Boundary Wire.
Perform the Wire Break Location Test.
b. If the Loop indicator light is OFF there is a problem with the
Surge Protector. Contact the Customer Care Center.
11. When testing is complete reconnect and verify that the Boundary Wire is plugged into the Loop
Terminals on the Surge Protector and the Transmitter is connected to the Surge Protector.
12. Return the Boundary Width Control knob setting to the position noted earlier.
13. Repeat the Boundary Width testing from Step 6 on Page 16 until you achieve the desired
Boundary Width between 12 to 20 feet.
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1-800-732-2677
11A
System Test
Surge Protector
Unconnected
11B
System Test
Surge Protector
Connected
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inch
3
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