Problem
The results of the
treatment are not
satisfactory.
Warranty and support
Recycling
Possible cause
You have used a light
intensity setting which is
too low for you.
You did not flash an area
adjacent to an area you
treated before.
The device is not effective
on your body hair color.
You do not use the device
as often as recommended.
You respond more slowly
to IPL treatment.
If you need information or support, please visit www.philips.com/support or
read the international warranty leaflet.
- Do not throw away the product with the normal household waste at the
end of its life, but hand it in at an official collection point for recycling. By
doing this, you help to preserve the environment.
- This product contains a built-in rechargeable battery which shall not be
disposed of with normal household waste. Please take your product to
an official collection point or a Philips service center to have a
professional remove the rechargeable battery.
- Follow your country's rules for the separate collection of electrical and
electronic products and rechargeable batteries. Correct disposal helps
prevent negative consequences for the environment and human health.
Please take your product to an official collection point or a Philips service
center to have a professional remove the rechargeable battery. Philips
Lumea products contain recyclable materials and should not be put into the
municipal waste stream. Refer to the Philips Lumea support website for
recycling options. Do not dispose of in fire.
Solution
Select a higher setting next time.
You have to release the flashes close to, but
not overlapping, the previous spot.
If you have light blond, grey, red or white hair,
the treatment is not effective.
To remove all hairs successfully, we advise you
to follow the recommended treatment
schedule. You can reduce the time between
treatments, but do not treat more often than
once every two weeks.
Continue using the device for at least 6
months, as hair regrowth can still decrease
over the course of this period.
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