5. Diagnostics and Maintenance
Common Errors
Overcapacity
Terminal cannot execute commands because the weight on the scale is over the calibrated capacity.
The weight display shows blanked condition:
Undercapacity
Terminal cannot execute commands because the weight is under the current captured zero. The weight
display will show an under zero condition:
Motion
If motion is detected when a command is received, the IND131/IND331 will wait for a no-motion condition.
If a stable (no motion) weight condition is reached, the command is executed. If a no-motion state cannot
be reached, the command is aborted and a "Scale In Motion" error displays.
Failure to Zero
If pushbutton zero is enabled and the operator presses the ZERO scale function key, these common errors
may occur:
If EEE is shown on display, the terminal has not captured a zero reference at power-up
Failure to Print
When an operator attempts to use the print function, these common errors could occur:
Function Disabled
Error occurs if an operator attempts to access a disabled function.
Access Denied. User
Occurs if an operator attempts to access an unauthorized function.
Not Authorized
Cleaning the Terminal
Use a soft, clean cloth and mild glass cleaner. Do not spray cleaner directly onto terminal. Do not use industrial solvents such as
acetone.
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METTLER TOLEDO IND131/IND331 Quick Guide
Zero Failed-Range: Gross weight outside the programmed zero range
Zero Failed-Net Mode: zero failed because scale is in net mode
Scale In Motion: zero failed due to motion on scale
No Demand Output: print failed due to missing Demand Output connection
Scale In Motion: print failed due to motion on scale
Print Not Ready: print interlock has not been reset
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