Pleasant Hearth PH35PS Manual Del Usuario página 35

12
Troubleshooting
Symptom
Slow or smoky start-up
and/or lazy flame
Convection blower fails
to start.
Exhaust blower fails to
start
Convection Blower Does
Not Turn Off
Convection Blower
makes noise
Exhaust Blower Does
Not Turn Off
Igniter does not turn off
Feed motor does not
shut off
Unit fails to shut off.
Large, lazy flame,
orange color. Black ash
on glass.
Excessive fuel spilling
over the firepot into the
ash wells and/or exces-
sive flame
Black soot on the side of
the house
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Possible Cause
Dirty exhaust and/or venting system.
Not enough combustion air
Misaligned igniter
Wet fuel / poor quality fuel
Convection Blower
Jammed
Not plugged in
Exhaust probe
Not sensing correct temperature
Control box is defective.
Exhaust Blower
Jammed
Not plugged in
Control board is defective.
Convection blower short circuit. The fuse will
be blown and upon replacement of the fuse, the
blower will run continuously.
Screws attaching convection blower to appliance
have become loose.
Convection blower is dirty
Exhaust blower short circuit. The fuse will be
blown and upon replacement of the fuse, the
blower will run continuously.
Igniter short circuit. The fuse will be blown and
upon replacement of the fuse, the igniter will
remain on when unit has power.
Feed motor short circuit. The fuse will be blown
and upon replacement of the fuse, the feed motor
will remain on when unit has power.
Unit running in maximum or minimum
Dirty appliance.
Poor fuel quality, high ash content.
Incorrect air-fuel adjustment
Excessive feeding/Feed Motor locked on
Excessive feeding/Feed Motor locked on
Exhaust path is dirty.
Excessive feeding/Feed Motor locked on
Incorrect air-fuel ratio
Check for ash build up in unit, including behind rear
panels, firebox, exhaust blower and venting.
Adjust the trim
Center the igniter in the chamber
Replace fuel
Inspect, clean, and un-jam the blower.
Plug the blower in
Replace blower
Clean the exhaust outlet especially the right side.
Replace control box.
Inspect, clean, and un-jam the blower.
Plug the blower in
Replace blower
Replace control board.
Inspect wires, blowers, and power cord to find cause
of short circuit. Replace board and failed component.
Tighten screws
Clean blower impellers
Inspect wires, blowers, and power cord to find cause
of short circuit. Replace board and failed component.
Inspect wires, blowers, and power cord to find cause
of short circuit. Replace board and failed component.
Open hopper to stop the feed motor.
Inspect wires feed motor, control board, and power
cord to find source of short circuit. Replace control
board and failed component.
Turn dial control to Automatic or Off position. See
Also, "Feed Motor Does Not Shut Off".
The unit should go into a shutdown.
Clean unit, including firepot and venting system.
Clean exhaust path. Try a different brand of pellets.
Turn fuel adjustment trim dial to LEFT to increase
combustion air speed.
Follow corrective action for feed motor does not turn
off symptom.
Follow corrective action for feed motor does not turn
off.
Clean Exhaust path
Follow corrective action for feed motor does not turn
off symptom.
Turn fuel adjustment trim dial to the LEFT to increase
combustion air speed
See "Trim Adjustment" section on Page 9.
7077-171I • December 08, 2016
Corrective Action
35