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Troubleshooting
Problem
No function when Hand Controller (3) is operated
Cable (13) reel extends/retracts in the wrong direction
Motor seems underpowered, or is operating slowly
Motor runs but the Cable (13) does not extend/retract
Cable (13) cannot be pulled perfectly straight
Cable (13) is frayed
10
Possible Cause
No power
Defective Hand Controller
Cable installed to Drum (11) in the wrong direction
Winch Assembly (8) installed to Mounting Bracket (17) in
wrong orientation
Weak battery
Poor power supply from loose connections or corroded terminals
Incorrect power cables
Clutch is disengaged
Cable has been kinked
Cable has been subject to external abrasive damage
If the above troubleshooting solutions fail, contact your dealer or an authorised Silverline service centre.
Solution
Check power supply
Replace the Hand Controller at an authorised Silverline
service centre
Remove Cable and reinstall in the correct direction
Remove Winch Assembly and reinstall to Mounting Bracket in
the correct orientation
Recharge battery. If problem persists, try running the engine
whilst using the winch
Check to ensure all terminals and connections are in good
condition. Replace if necessary
Only use cables of the correct rating
See 'Clutch operation' for information on clutch operation
Cable is no longer safe for use, discard and replace
Cable is no longer safe for use, discard and replace
