. Service information
Please contact our customer service team if your appliance ever stops working in
the way you want or expect it to. There are several ways for you to contact us:
•
In our Service Community, you can meet other users as well as our staff, and you
can also share your experiences and pass on your knowledge.
You will find our Service Community at community.medion.com.
•
Alternatively, use our contact form at www.medion.com/contact.
•
You can also contact our customer service team via our hotline or by post.
Opening hours
Mon–Fri: 07:00–20:00
Sat: 10:00–18:00
You can download this user manual and many other user manu-
als from our service portal at www.medionservice.com.
We have stopped providing printed copies of our warranty terms
and conditions as part of our commitment to sustainability, but
you can access the warranty terms and conditions on our service
portal.
You can scan the QR code shown to download the user manual
onto your mobile device from the service portal.
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Multimedia products (PCs, notebooks etc.)
+49 (0)201 22099-111
Household & home electronics
+49 (0)201 22099-222
Mobile telephones, tablets & smartphones
+49 (0)201 22099-333
Service address
MEDION AG
45092 Essen
Germany