TROUBLESHOOTING
How to solve simple problems
For more severe problems, see Complete User manual on www.bluewatergroup.com
1
Symptom
1
The ON light is not on.
2
The FILTER light flashes, and the yellow
light on the faucet flashes.
3
The FILTER light is on, and the yellow light
on the faucet is on.
4
The SERVICE light flashes, and the yellow
light on the faucet flashes.
5
The SERVICE light is on, and the yellow
light on the faucet is on.
6
The SERVICE light is on, and the yellow
and the green lights, on the faucet are on.
The water purifier makes noise because
the water pressure is not sufficient.
The water purifier does not start.
Spirit 300: The faucet light is not on.
The flow rate from the clean water faucet
is low.
Water does not flow from the clean water
faucet.
The water smells bad.
Owner's manual
2
3
Cause
The water purifier is not connected to
power.
Spirit 300: The faucet cable is not
connected.
The filter must be replaced.
The water purifier has stopped. The filter
must be replaced.
The water quality has decreased, but is
safe to drink. The water purifier will stop
soon, see 5.
The water purifier has stopped. A filter
replacement has caused air to come into
the system.
The water purifier has stopped. The clean
water quality has become too low.
The water quality meter does not
function.
The inlet pressure is lower than 1.5 bar
during operation.
The grid filter is blocked.
The filter is blocked.
The water purifier flushes water.
The overflow protection system is
activated.
There is a problem with the electronic
faucet.
The faucet cable is not connected.
The water purifier needs to be descaled.
The clean water hose is tensioned or
jammed.
The feed water shut-off valve is closed.
Microbial growth in the water because
the water purifier has not been used for a
week or longer.
4
5
Solution
Connect the water purifier to power.
Spirit 300: Make sure that the faucet cable and
connector are connected.
See Complete User manual.
See Complete User manual.
Contact Bluewater to replace the membrane.
Disconnect the water purifier from power.
Reconnect it. Let the water purifier do the
automatic flush.
Contact Bluewater to replace the membrane.
Contact your Bluewater dealer.
Contact your Bluewater dealer.
See Complete User manual
See Complete User manual
Wait for 5 minutes.
Disconnect the water purifier from power, and
clean the base plate. If the overflow protection is
activated again, contact your Bluewater dealer.
Contact your Bluewater dealer
Make sure that the faucet cable and connector
are connected.
See Complete User manual.
Make sure that the clean water hose can move
freely.
Open the feed water shut-off valve.
See Complete User manual
10
6