IX. Care and Maintenance
Cleaning
•
Before cleaning ensure the power to the unit is turned off and the electrical cord unplugged.
•
The outside surface of the ENDO STRATUS® irrigation pump can be cleaned with a damp cloth, 70% isopropyl
alcohol solution, or a 10% bleach with water solution as often as deemed necessary.
•
Do not use abrasive or harsh cleaners.
•
Do not allow liquid to enter the unit.
•
To disinfect the outside surface, use a mild disinfectant according to the manufacturer's instructions.
•
Do not sterilize the unit by any means.
Maintenance
Pump Head Maintenance
If liquids are spilled onto the pump head, it should be removed and cleaned with a mild detergent. Remove any tubing from
the pump head prior to removal for cleaning.
The same cleaning procedure should be used to limit the build-up of dust (which can become electrostatically charged and/
or heated by friction).
Servicing
The unit is not user serviceable. Please contact customer service and obtain a return material authorization (RMA)
number. The RMA number must accompany all units and paperwork for proper service or warranty work.
Limited Warranty
Subject to the terms below, Medivators Inc. (the "Company") warrants that its products (the "Products") will conform to the
Company's written specifications (where applicable) and will be free from defects in material and workmanship under normal
use and service for the following periods (the "Warranty Period"):
Endoscope reprocessors and associated equipment, and Irrigation Pumps: fifteen (15) months from date of shipment
from the Company or one (1) year from the date of installation, whichever occurs first.
Consumables, accessories, and Product service parts, including, but not limited to, endoscope hook-ups, filters,
printers, printer supplies, test strips, accessory bags, and service parts for products: ninety (90) days from the date of
installation or one hundred and twenty (120) days from the date of shipment, whichever occurs first.
Disposable Products: warranted for single use. The Warranty Period will not in any case exceed the expiration date
on the Product label.
The warranty does not cover, and the Company will have no warranty obligation whatsoever with respect to, any damage
to a Product caused by or associated with: (i) external causes, including without limitation, accident, vandalism, acts-of-God,
power failure or electric power surges, (ii) abuse, misuse or neglect of the Product by the customer or use of unauthorized
third party filters or other consumables and accessories, (iii) usage not in accordance with product instructions, (iv) the
customer's failure to perform required preventive maintenance, or (v) servicing or repair not authorized by the Company.
Limitation of Remedy
The warranty obligation of the Company hereunder is limited to (at its option) (i) the repair or replacement of the defective
Products or any parts it deems defective, or (ii) a refund of the purchase price. This will be customer's exclusive remedy for a
covered defect.
In order to recover under the warranty, the customer must notify the Company in the state (if in the U.S.A.) or the country
of installation, of the defect (describing the problem in reasonable detail) prior to the expiration of the Warranty Period and
within thirty (30) days of discovery of the defect. Upon receiving the Company's official "Returned Material Authorization"
(RMA), the customer must promptly return the defective part or Product to the Company (or the service center indicated on
the RMA), freight and insurance prepaid. The Company will not be responsible for any damage during shipment.
Warranty Disclaimer
THE WARRANTY ABOVE IS THE COMPANY'S ENTIRE WARRANTY OBLIGATION TO THE PURCHASER OF PRODUCTS. IT
IS IN LIEU OF ALL OTHER WARRANTIES OF THE COMPANY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITA-
TION, WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND THE COMPANY DOES
NOT REPRESENT OR WARRANT THAT ANY PRODUCT WILL MEET CUSTOMER'S REQUIREMENTS. THE COMPANY'S
RESPONSIBILITY FOR DEFECTS IN A PRODUCT IS LIMITED SOLELY TO REPAIR, REPLACEMENT OR REFUND OF THE
PURCHASE PRICE AS SET FORTH IN THIS WARRANTY STATEMENT.
IFU-51 / REV G
EN - 14