Warranty And Return Policy; Product Warranty - Stryker 1288010000 Manual Del Usuario

Warranty and Return Policy

Product Warranty

Stryker Endoscopy warrants all products, subject to the exceptions provided herein, to be free
from defects in design, materials, and workmanship and to substantially conform to the product
specifications contained in the documentation provided by Stryker Endoscopy with the products for
a period of one year from the date of purchase (the "Warranty Period"). This warranty shall apply
only to the original end-user purchaser of products directly from Stryker Endoscopy or a Stryker
Endoscopy authorized distributor. This warranty may not be transferred or assigned without the
express written consent of Stryker Endoscopy.
If a valid warranty claim is received within the Warranty Period, Stryker will, in its sole discretion:
(1) repair the product at no charge, (2) replace the product at no charge with a product that is at least
functionally equivalent to the original product, or (3) refund the purchase price of the product. In
any event, Stryker's liability for breach of warranty shall be limited to the replacement value of the
defective or non-conforming part or component.
This warranty does not apply to: (1) products that have been misused, neglected, modified, altered,
adjusted, tampered with, improperly installed or refurbished; (2) products that have been repaired
by any person other than Stryker Endoscopy personnel without the prior written consent of Stryker
Endoscopy; (3) products that have been subjected to unusual stress or have not been maintained
in accordance with the instructions in the user manual or as demonstrated by a Stryker Endoscopy
representative; (4) products on which any original serial numbers or other identification marks have
been removed or destroyed; or (5) products that have been repaired with any unauthorized or non-
Stryker components, including replacement lamps.
If Stryker determines in its reasonable discretion that the claimed defect or non-conformance in the
product is excluded from warranty coverage as described hereunder, it will notify the customer of
such determination and will provide an estimate of the cost of repair of the product. In such an event,
any repair would be performed at Stryker's standard rates.
Products and product components repaired or replaced under this warranty continue to be warranted
as described herein during the initial Warranty Period or, if the initial Warranty Period has expired
by the time the product is repaired or replaced, for thirty (30) days after delivery of the repaired or
replaced product. When a product or component is replaced, the item provided in replacement will
be the customer's property and the replaced item will be Stryker's property. If a refund is provided by
Stryker, the product for which the refund is provided must be returned to Stryker and will become
Stryker's property.
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