Trouble shooting
Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
Fault
© appears on the display. The steamer
does not heat up.
The appliance switches off. Dashes
flash on the display.
An error code (for example F01, F02,
etc.) appears on the display.
© appears on the display. The steamer
does not heat up.
¤ flashes on the display.
14
Possible cause
The child lock has been activated.
Safety shut-off.
Faulty electronics.
Overheating protection: no liquid in
the cooking basin.
Overheating protection: the steamer
was operated for a prolonged period
of time on the steam setting ¥ without
the glass cover.
Overheating protection: the cooking
basin was filled with hot water.
Overheating protection: build up of
limescale in the cooking basin. The
contours of the heating element are
visible on the base of the cooking
basin.
If the © symbol does not go off after
switching back on again although the
appliance has fully cooled, please call
your local Gaggenau customer service
agency.
Drain valve is not properly open or
closed.
Solution
Switch off the child lock.
Switch off the appliance. Then you can
operate it again normally.
Call your local Gaggenau after-sales serv-
ice.
Switch off the appliance. Fill the cooking
basin with cold water up to the max-marker
and leave to cool down fully.
Switch off the appliance and leave to cool
down fully. Place the glass cover on the
appliance when steaming.
Switch off the appliance and leave to cool
down fully. Fill the cooking basin with cold
water.
Switch off the appliance and leave to cool
down fully. Descale the cooking basin with
vinegar solution or another descaler which
is food safe. Carefully rinse with cold
water.
Close the drain valve. If it is blocked by
residues open the drain valve again. Then
remove the residues with a suitable tool
(e.g. handle of a wooden spoon).