PROBLEM SOLVING
Problem
The induction hob
does not turn on
Touch buttons
do not work
Touch buttons are
not working properly
The surface of the
plate is scratched
Some
containers
make
noises
clicks
The hob produces a
humming noise
when used at a high
power level.
Fans noise coming
from the induction
hob.
The containers do
not heat up and
the display shows
Possible causes
No mains power
The control panel is
locked
There may be a small
film of water or liquid
on the buttons or you
may be using the tip of
your
finger
touching the buttons.
Cookware can have
edges or edges that
will
deteriorate
hob.
The
utensils
cleaning
products
used are not suitable.
Some containers have
or
a sandwich base
This is caused by
induction cooking
technology.
The fans that cools the
induction
hob
turned on.
Prevent the hob from
overheating, the fans
can continue to work
after
turning
induction hob.
The cookware is not
suitable for induction,
the base of the cooker
is too small or it is not
centered on the
cooking zone.
Make sure that the induction hob is connected
to the mains socket and that the switch or
circuit breaker is in the on position. Check if
you have light in the rest of your house. If you
have checked everything and the problem
persists, call a technician.
Unlock the control panel, see the
corresponding section.
Make sure the control panel area is clean and
dry. Use the pad of your finger when touching
the controls.
when
the
Use cookware with a flat, smooth bottom.
See the section "The induction cooker" and the
or
section cleaning the induction hob.
This is normal and is due to the type of base of
the container, this is normal and does not
indicate an anomaly or failure.
This is normal, the noise should be reduced or
disappear completely when the power is
decreased.
has
This is normal and is not a malfunction. Do not
turn off the power to the induction hob while
the fan is running.
off
the
Use cookware suitable for induction, with a
base large enough to be detected and center it
in the cooking zone
17
What to do?