Troubleshooting
Fault
Software unable to com-
bine the data to make a
complete image
EN
US
X-ray image has strips on
image
Bright stripes in the scan-
ning window
Horizontal, grey lines in
the X-ray image, extending
beyond the left and right
image edge
X-ray image is stretched
lengthwise with bright,
horizontal stripes
50
OBJ_DOKU-0000003578-mehrere-011.indd 50
Probable cause
The X-ray dose on the PSP was
insufficient
Amplification (HV value) is set too
low in the software
Unsuitable scanning mode select-
ed
The setting for the threshold value
is too high
PSP has been pre-exposed, eg
by natural radiation or stray X-ray
radiation
Parts of PSP exposed to light
during handling
PSP dirty or scratched
Too much incident ambient light
during the scanning process
Transport slipping
Wrong barrier envelope or PSP
used
Solution
Increase X-ray dose
i
Increase amplification (HV value)
i
Select a suitable scanning
i
mode
Reduce the threshold value
i
If the PSP has been stored for
i
more than one week, erase the
PSP prior to use
Do not expose exposed PSPs to
i
bright light
Scan image data within half an
i
hour after the exposure
Clean the PSP
i
Replace scratched PSP
i
Darken the room
i
Turn the unit such that no light
i
is directly incident on the input
unit
Clean the transport mechanism,
i
replace the transport belts if
necessary
Only use original accessories
i
2151100018L40 1903V012
09.04.2019 10:51:22