Bioventus EXOGEN Guia Del Usuario página 35

Customer Service
Customer Service is available to answer ques-
tions regarding EXOGEN and to handle servicing
or disposal needs.
To contact the Service Center in
the United States:
Call 1-800-836-4080 (toll free)
General Information:
1-800-396-4325 (toll free)
In Other Countries:
00800 02 04 06 08 (toll free)
Bioventus Customer Service
1900 Charles Bryan Road, Suite 275
Cordova, TN 38016
If your EXOGEN needs service, please
follow these instructions:
1. Call Customer Service at
1-800-836-4080 and request
a Return Authorization (RA) number.
2. Customer Service will provide you with a
shipping package to return EXOGEN.
3. Pack EXOGEN in its original packaging.
Otherwise pack EXOGEN to prevent
movement during shipping.
4. Ship the package to:
Bioventus LLC
1900 Charles Bryan Road, Suite 275
Cordova, TN 38016
5. Contact the shipping company to
arrange pickup.
Exclusive Limited Warranty
Bioventus LLC ("Seller") warrants to the
original purchaser ("Purchaser") of its EXOGEN
Ultrasound Bone Healing System purchased by
Purchaser directly from Seller ("System") that the
System conforms to Seller's manufacturing
specifications. This warranty shall be in effect
for a period of one year from the date of purchase.
In the event of a material breach of this warranty,
upon timely written notice, Seller will, at its sole
option, either repair or replace the System or
refund the original purchase price. This will
constitute Purchaser's sole remedy. This limited
warranty does not extend to any re-sale or other
transfer of the System by Purchaser to any other
person or entity.
SELLER EXPRESSLY DISCLAIMS ANY AND
ALL OTHER WARRANTIES, EITHER
EXPRESSED OR IMPLIED, RELATING TO
THE SYSTEM OR ITS PERFORMANCE,
INCLUDING, WITHOUT LIMITATION, ANY
IMPLIED WARRANTY OF MERCHANTABILITY
AND ANY IMPLIED WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE.
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