ATTENTION screen: Replace Clock Battery
ATTENTION screen: Flap Held Open
ATTENTION screen: Flap Jammed
ATTENTION screen: FAILED
ATTENTION screen: Drivetrain Failure - Call Customer Care
Computer Application and the Cat Flap are not communicating
Cat Flap does not turn on
Reset Button
If a problem continues or if you still have issues after turning off your Cat Flap, you may need to reset your
Cat Flap The Reset Button "reboots" your Cat Flap while keeping your programmed settings The Reset
Button is the small, pin-sized button located on the Control Panel above the USB Port Use a small pin or
paper clip to access the Reset Button Push and then release After your Cat Flap reboots, the startup screen
will appear and then return to Main Menu
Replacement Parts and Accessories
Replacement parts or accessories for your Passport
Customer Care Centre
Terms of Use and limitation of liability
1 Terms of Use
Use of this Product is subject to your acceptance without modification of the terms, conditions and notices contained herein Use of this Product
implies acceptance of all such terms, conditions and notices If you do not wish to accept these terms, conditions and notices, please return the
Product, unused, in its original packaging and at your own cost and risk to the relevant customer care centre together with proof of purchase for
a full refund
2 Proper Use
This Product is designed as a system for programmable access The specific temperament or size/weight of your pet may not be suitable for
this Product (please refer to this Installation Guide for details) Radio Systems Corporation recommends that this Product is not used if your pet
is aggressive and accepts no liability for determining suitability in individual cases If you are unsure whether this Product is appropriate for
your pet, please consult your veterinarian or certified trainer prior to use Proper use includes, without limitation, reviewing the entire Operating
Guide and any specific Caution statements
Pet ID Already Learned
Intelligent Cat Flap can be purchased by visiting www.petsafe.net or by contacting our
™
• Replace Clock Battery (see "Install Clock Battery and Power Adaptor"
section of Installation Guide)
• Check for any objects obstructing flap and clear. Next press enter key
so Cat Flap will cycle and lock flap When flap relocks successfully,
the Main Menu screen will appear
• Check for any objects obstructing flap and clear. Next press enter
key so Cat Flap will cycle through and lock flap When flap relocks
successfully, the Main Menu screen will appear
• Cat's microchip or Passport
are trying to add the correct cat or Passport
pets or Passport
™
Key accessories already programmed are nearby
• Internal mechanical failure. Contact our Customer Care Centre
for assistance
• Make sure USB cable is plugged into Cat Flap USB Port and USB port
on your computer with the USB icon showing on LCD Screen
• Make sure Cat Flap Computer Application software is installed.
• Check for any Passport
Application software updates and install (see "Connecting Cat Flap to
Computer" and "Firmware Updates")
• Check Power Adaptor is plugged into power connection and LED on
adapter is illuminated
• Check Power Adaptor is plugged into outlet.
• If using the rechargeable lithium-ion battery, check battery is
connected and inserted correctly with nothing obstructing the Battery
Compartment Also make sure battery is fully charged
www.petsafe.net
™
Key is already programmed Check you
Key Make sure no other
™
Intelligent Cat Flap firmware and Computer
™
Reset Button
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