Troubleshooting - EVBOX Elvi Manual Del Usuario

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4. Troubleshooting

All installation works need to be done by a qualified electrician.
Problem
Charging
station
does not react
Residual-current
device prevents
charging.
LED ring flashes
red 10x.
LED ring
lights up red
constantly
See next page for more troubleshooting instructions.
10
Possible cause
No power to charging
station
• Grounding error in the
charging station
• Special ground
resistance needed for
the vehicle
• Fault in the vehicle
or defective charging
cable
Grounding fault
Solution
• Check that the residual-current
device and circuit breaker on
the service panel are on (check
by user).
• Check that the supply cable
entering the charging station
is live. The LED ring should
be on.
• Turn the charging station off.
Turn it on again after
20 seconds by flipping the
circuit breaker or main switch
to EVBox Elvi.
Contact your service technician for
inspection and solution.
There are no user-serviceable parts.
Check whether your electrical
installation is properly grounded.
Contact your service technician in
case of doubt and for solving the
local grounding situation.