TROUBLESHOOTING
ANYONE using or servicing this generator must read, understand, and follow all safety and operation instructions pro-
vided in the product manual. Failure to closely follow these instructions can result in circumstances leading to death,
serious injury, and property damage.
NOTE:
For all customer service inquiries, call 1-888-HWHELP1 (494-3571) or visit www.honeywellgenerators.com.
NOTE:
Contact an authorized Honda service dealer for engine maintenance and repairs. In some locations, authorized
Honeywell service dealers are also Honda service dealers. Contact your local dealer before transporting your
generator for service.
PROBLEM
Engine will not start or
starts and runs rough
Engine suddenly stops
No power at AC
receptacle
Speed of starter motor
drops after period of time
TABLE 5. Troubleshooting — Probable Causes and Solutions
HW7000EH Portable Electrical Generator Owner's Manual
DANGER
Using a generator indoors CAN KILL YOU IN MINUTES.
Generator exhaust contains carbon monoxide. This is a poi-
son you cannot see or smell.
NEVER use inside a home
or garage, EVEN IF doors
and windows are open.
PROBABLE CAUSE
No fuel.
Stale fuel.
No or low engine oil.
Spark plug wire (cap) disconnected.
Faulty/bad spark plug.
Fuel not reaching carburetor.
Dirty air filter.
Dirty spark arrestor screen.
No fuel.
No or low engine oil.
Electrical overload on generator.
Poor connection or defective cord.
Connected electrical appliance/
equipment is defective.
Battery is losing charge.
WARNING
Only use OUTSIDE and far
away from windows, doors, and
vents.
Add fuel (page 22).
Drain fuel tank; fill with fresh fuel (page 26).
Add engine oil (page 22).
Install spark plug cap over spark plug.
Check/replace spark plug (see Honda Owner's Manual).
Clean fuel sediment cup (page 24).
Clean or replace air filter (see Honda Owner's Manual).
Clean spark arrestor screen (page 23).
Add fuel (page 22).
Add engine oil (page 22).
Check all circuit breakers for "tripped'
position or overload indicator light on.
Reduce electrical load on circuit, wait
several minutes for thermal breakers to
cool (master breaker is not thermal),
and then push to reset circuit breaker.
Check cord connection. Replace defective cord.
Check electrical appliance/equipment for defects. Dis-
connect defective appliance/equipment from the genera-
tor. Have appliance serviced by qualified repair facility.
Recharge battery.
SOLUTION
Set
www.honeywellgenerators.com
Tripped
27