Warranty - Petsafe Drinkwell D360-CA-17 Manual De Funcionamiento

The pet fountain feels slimy.
The power adaptor is warm
to the touch.
The pet fountain is leaking.
The pet fountain seems dirty
even after cleaning.

Warranty

Two Year Non-Transferrable Limited Warranty
This Product has the benefit of a limited manufacturer's warranty. Complete details of the
warranty applicable to this Product and its terms can be found at www.petsafe.net and/
or are available by contacting your local Customer Care Centre.
Europe – Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building,
Market Square, Dundalk, Co. Louth, Ireland
Canada – Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Australia/New Zealand – In compliance with the Australian Consumer Law,
Warranties Against Defects, effective January 1, 2012, warranty details of this Product are
as follows: Radio Systems Australia Pty Ltd. (hereinafter referred to as "Radio Systems")
warrants to the original retail purchaser, and not any other purchaser or subsequent
owner, that its Product, when subject to normal and proper residential use, will be free
from defects in material or workmanship for a period of two (2) years from the purchase
date. An "original retail consumer purchaser" is a person or entity who originally
purchases the Product, or a gift recipient of a new Product that is unopened and in its
original packaging. When serviced by Radio Systems Customer Service, Radio Systems
covers labour and parts for the first two years of ownership; after the first two years, a
service or upgrade charge will apply relative to replacement of the Product with new or
• If you have multiple pets or dogs using the pet
fountain, the slimy feeling may be caused by your
pet's saliva. Change the water and clean your
fountain more frequently to prevent this.
• Make sure the pet fountain parts are rinsed
thoroughly after cleaning the fountain. Soap residue
may cause the sliminess.
• Unplug the pet fountain and plug it into a
surge protector.
• Sometimes water around the pet fountain is caused
by pets drinking. Some pets are prone to spilling.
Watch your pet when he drinks to see if this is the
cause. If it is, you can purchase a pet fountain mat
or other water-resistant mat to place under the
pet fountain.
• If there is a white chalky substance in the pet
fountain, your fountain may have a mineral deposit
build-up from hard water. To remove these deposits,
clean the fountain parts with a 80% water and
20% vinegar solution. Rinse all parts thoroughly
afterwards. Use filtered or purified water instead of
hard tap water to prevent this.
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