Important Recycling Advice; Warranty - Petsafe Stay & Play PIF19-17106 Manual Del Producto

Important Recycling Advice

Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment must be recycled. At the end of
its product life, do not place it in the normal municipal waste system. Please check the regulations in your area or return it to where it was
purchased so that it can be placed in our recycling system. If these options are not possible, please contact the Customer Care Centre for
further information.

Warranty

Three Year Non-Transferable Limited Warranty
This Product has the benefit of a limited manufacturer's warranty. Complete details of the warranty applicable to this Product and its terms can
be found at www.petsafe.com and/or are available by contacting your local Customer Care Centre.
Europe – Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building, Market Square, Dundalk, Co. Louth, Ireland
Canada – Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Australia/New Zealand – In compliance with the Australian Consumer Law, Warranties Against Defects, effective 1 January 2012;
warranty details of this Product are as follows: Radio Systems Australia Pty Ltd. (hereinafter, referred to as "Radio Systems") guarantees to the
original retail purchaser, and not to any other purchaser or subsequent owner, that its Product, when subject to normal and correct residential
use, will be free from defects with regard to materials or workmanship for a period of three (3) years from the purchase date. An "original retail
consumer purchaser" is a person or entity that originally purchases the Product, or a gift recipient of a new Product that is unopened and in
its original packaging. When serviced by Radio Systems Customer Service, Radio Systems covers labour and parts for the first three years of
ownership; after the first three years, a service or upgrade charge will apply, relating to the replacement of the Product with new or refurbished
items at Radio Systems' sole discretion.
The limited warranty is non-transferable and shall automatically terminate if the original retail consumer purchaser resells the Radio Systems
Product or transfers the property at which the Radio Systems Product is installed. This Limited Warranty excludes accidental damage caused
by dog bites, lightning damage or neglect, alteration and misuse. Consumers that purchase products outside of Australia, New Zealand or from
an unauthorised dealer will need to return the Product to the original place of purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements or upgrades due to changes of opinion or for any other reason outside
of these Warranty terms.
Claims Procedure: Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 3442, Australia Fair
QLD 4215, Australia
Australian Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: [email protected]
To file a claim, a proof of purchase must be provided. Without proof of purchase, Radio Systems will not repair or replace faulty components.
Radio Systems requests the Consumer to contact the Radio Systems Customer Care Centre to obtain a Warranty Return number, before sending
the Product. Failure to do so may delay the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days of the original purchase, Radio Systems will organise for a replacement to be sent in
advance of returning the faulty Product. A Post Bag will be included with the replacement Product for the return of the faulty Product. The Product
must be returned within 7 days of receiving the replacement. If the Product is deemed to be faulty after 30 days of the original purchase, the
consumer will be required to return the Product to Radio Systems at the consumer's own expense. Radio Systems will test and replace the
faulty unit or its components and return it/them to the consumer free of charge, provided the Product is within its warranty period. This warranty
complements other rights and remedies available to you by law. Radio Systems products are protected by guarantees that cannot be excluded
under Australian Consumer Law. You are entitled to a replacement or refund for major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the products repaired or replaced if they fail to be of acceptable quality and said
failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer Care Centre on 1800 786 608 (Australia) or
0800 543 054 (New Zealand).
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