English
11.2
Error table
Classification No.
-
0
System
E004 Undervoltage
errors
E005 Overvoltage
E006 2-phase operation
E007 Warning! Generator
Pump errors
E010 Blocking
Motor errors E020 Excess winding tem-
E021 Motor overload
E023 Short circuit/earth
E025 Faulty contact
E026 WSK or PTC inter-
Electronic
E030 Excess electronic
modules
errors
E031 Excess hybrid/power
E032 Intermediate circuit
E033 Intermediate circuit
E035 DP/MP: multiple
Communica-
E050 BMS communication
tion errors
E051 Impermissible DP/MP
E052 DP/MP communica-
104
Fault
Cause
No fault
Mains overloaded
Mains voltage too high
Missing phase
The flow is driving the
operation
pump impeller; electrical
(flow in flow direction)
current is being fed back
to the mains
Shaft is mechanically
blocked
Motor overloaded
perature
Motor ventilation limited Provide unobstructed air
Water temperature too
high
Duty point outside of
duty chart
Deposits in the pump
Motor or electronic mod-
leakage
ule defective
Electronic module has no
contact to motor
Winding interrupted
Motor faulty
Motor faulty
rupted
Limited air supply to the
module temperature
heat sink of the elec-
tronic module
Ambient temperature too
section temperature
high
Voltage fluctuations in
undervoltage
the mains
Voltage fluctuations in
overvoltage
the mains
Multiple instances of
instances of same
same identity
identity
Bus communication
time-out
interrupted or timed out
Broken cable
Different pumps
combination
Cable MP communication
tions time-out
defective
Remedy
Check electrical installation
Check electrical installation
Check electrical installation
Check the setting, check sys-
tem for proper operation
Caution! Prolonged operation
can cause damage to the elec-
tronic module
If the blocking has not been
removed after 10 seconds, the
pump switches off.
Check shaft for ease of move-
ment
Request customer service
Allow motor to cool down
Check settings
Check/correct the duty point
access
Lower water temperature
Check/correct the duty point
Request customer service
Request customer service
Request customer service
Request customer service
Request customer service
Provide unobstructed air
access
Improve room ventilation
Check electrical installation
Check electrical installation
Reallocate master and/or slave
(see Chapter 9.2 on page 96)
Check cable connection to
building automation
Request customer service
Check cable and cable connec-
tions
Error type
HV
AC
C
A
C
A
C
A
F
F
A
A
B
A
B
A
A
A
A
A
B
A
B
A
B
A
F
D
F
D
E
E
F
F
F
F
E
E
Salmson 11/2017