7
Remedy of faults
Malfunction
No flow of water
Water flow insufficient
Water remains cloudy
No water at the pond inlet
Water level in the container too
low, foam filters are not com-
pletely immersed in water.
8
Maintenance and cleaning
Attention! Dangerous electrical voltage.
Possible consequences: Death or severe injury.
Protective measures: Isolate the unit prior to reaching into the water and carrying out any work on the unit.
Secure the unit from being switched on inadvertantly.
• Do not use aggressive cleaning agents or chemical solutions as they could attack the housing or impair the
function of the unit.
• Recommended cleaning agent for removing stubborn limescale deposits:
– Pump cleaning agent PumpClean from OASE.
– Vinegar- and chlorine-free household cleaning agent.
• After cleaning, thoroughly rinse all parts in clean water.
8.1
Regular cleaning work
• Empty the debris tray:
– The cleaning cycle is dependent on the degree of soiling of the pond.
– Remove the debris tray. (→ Hinging the screen holder up/down)
• Clean the ScreenMatic screen:
– If the ScreenMatic screen becomes clogged, clean the ScreenMatic screen downstream of the water dis-
tributor using the brush. For this, manually activate the SceenMatic screen. (→ Manual cleaning)
– Carry out intensive cleaning with the pump cleaning agent PumpClean from OASE:
(→ Cleaning/replacing the ScreenMatic screen)
Possible cause
Filter pump not switched on
Supply to filter system or return to pond blocked
Hose kinked or clogged
Excessive loss in the hoses due to friction
Insufficient pump capacity
Insufficient circulation of the water
The water is extremely soiled.
Too many pond animals
ScreenMatic screen is clogged
Foam filters soiled
Pond inlet blocked
Filter pump is not operating.
The water level is initially lower when new foam fil-
ters are fitted as they have not yet been colonised
by bacteria.
The separating plate is missing.
(Only BioTec ScreenMatic² 40000/60000)
Remedy
Switch on the filter pump, connect the power plug
Clean the supply and/or return
Check, clean or replace the hose if necessary.
Reduce hose length to reduce frictional loss
Adjust the pump capacity accordingly
– Adjust the pump capacity accordingly
– Optimise the circulation of the water in the pond.
– Remove algae and leaves from the pond.
– Change the water.
– If the water is particularly contaminated, change
30% of the water to avoid damage to the fish.
Reduce number of pond animals
Guide value: approx. 600 mm fish length per 1 m
water
Clean or replace the ScreenMatic screen.
Clean foam filters
Clean the pond inlet.
Start up the filter pump.
– It takes several weeks for the bacteria to become
established and the foam filters to become fully ef-
fective.
– Use OASE filter starter Biokick to speed up the col-
onisation of bacteria.
– Insert the separating plate.
- EN -
3
pond
35