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Troubleshooting table
Troubleshooting table
Faults can occur with any electrical appliance. Such faults are not
necessarily defects in the appliance. For this reason, please use the table
to verify whether you can remedy the fault.
WARNING
Risk of electrical shock due to improper repair!
Never attempt to repair a defective – or supposedly defective – appliance
yourself. You may thereby put yourself and future users at risk. Only
authorized specialists may carry out these repairs.
Problem
Possible cause
Compressor off,
Socket without electricity.
interior lighting off.
Power plug loose.
The desired temperature has been
Compressor off,
reached.
interior lighting on.
Excessive refrigeration
The temperature regulator is set
in the appliance.
too high.
Insufficient
The temperature regulator is set
refrigeration in the
too low.
appliance.
The door is not closed tightly or
the door seal is not making full
contact everywhere.
The appliance is located in the
vicinity of a source of heat.
Warm food stored in the appliance. Only store cooled food.
Too many goods placed in freezer. Place a maximum of 3 kg in the freezer at one time.
The ambient temperature is too
low or too high.
The compressor appears to be
defective.
The appliance is
Operating noises are related to the
generating noises.
functioning of the appliance and do
not indicate a fault.
Disturbing noises.
Water has collected at
The condensation drain below
the bottom of the
the lower vegetable drawer is
refrigerator
blocked.
compartment.
Solutions, tips, explanations
Check the socket with another device.
Make sure the power plug is inserted correctly.
Additional refrigeration is unnecessary. If the
internal temperature rises, the compressor
switches on automatically.
Select a lower setting (see "Setting the
temperature" on page 36).
Select a higher setting (see "Setting
the temperature" on page 36).
See "Inspecting and cleaning the door seals"
on page 42.
Place an insulation panel between the appliance
and the heat source or change the location.
Adjust the ambient temperature to the
climate class (see "Data sheet" on page 53).
Set the appliance to maximum refrigeration (see
"Setting the temperature" on page 36).
compressor does not switch on within an hour,
notify our service department (see page 236).
Continuous noise: The refrigeration unit is running.
Flow noises: Refrigerant is flowing through the
pipes.
Clicking: The compressor is switching on or off.
Inspect installation and readjust if necessary.
Remove the blockage of the condensation drain
using the provided cleaning swab.
Page 51
If the
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