EN
Problem
The appliance does
not heat up.
The appliance does
not produce any
steam.
Water droplets drip
from the appliance
steamer head.
The appliance
produces a pumping
sound/the handle
vibrates.
Possible cause
The appliance is not
plugged in properly or not
switched on.
The appliance is not
plugged in properly or not
switched on.
The appliance has not
heated up sufficiently.
You have not pressed the
steam trigger fully.
The water level in the water
tank is too low.
Scales/calc are formed
inside the appliance.
The steamer head is placed
horizontally for a long time.
Water is pumped to
the steamer head to be
converted into steam.
Solution
Check if the mains plug is
inserted properly and its
wall socket is working.
Check if the appliance is
switched on.
Check if the mains plug is
inserted properly and its
wall socket is working.
Check if the appliance is
switched on.
Let the appliance heat up
for 60 seconds ('steam-
ready' light flashes). When
the appliance is ready for
use, the light turns steady.
Press the steam trigger fully
for a few seconds.
Unplug the appliance and
refill the water tank.
Perform Decalc function
(refer to
section).
Place the appliance in an
upright position on a flat
surface after each usage.
This is normal.
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