Troubleshooting - SportDOG SPORTTRAINER SD-800E Manual De Funcionamiento

TROUBLESHOOTING

The answers to these questions should help you solve any problem you have with this system. If they do
not, please contact the Customer Care Centre or visit our website at www.sportdog.com.
My dog is not responding when I
press a button.
The Collar Receiver will not turn on.
The Collar Receiver is not
responding to the Remote
Transmitter.
14
• Check to see if the Collar Receiver has been turned on.
• If your range has reduced from the fi rst time you have used it,
please check to see if the battery is low in either the Remote
Transmitter or Collar Receiver.
• Many factors can impact the range you have with the
SportTrainer SD-800E. For a list of these factors, please refer
®
to "How the System Works".
• You can verify the Collar Receiver is delivering Stimulation to
your dog by placing the test light, enclosed in your kit, on the
Collar Receiver. Please refer to the "Test Light Instructions"
Section for details.
• Increase the Intensity Dial. Refer to "Find the Best Stimulation
Level For Your Dog" for more information.
• Make sure the Collar Receiver's Contact Points are placed
snugly against your dog's skin. Refer to "Fit the Collar
Receiver" for more information.
• If you notice your operating time dropping to about half
the original time, your Collar Receiver battery needs to be
replaced. Contact the Customer Care Centre to purchase a
new one.
• Make sure the Collar Receiver has been charged. For the
initial charge, be sure to charge it for 24 hours. Future charges
only take 12 hours.
• Verify the Collar Receiver has been turned on. Refer to
"Turning the Collar Receiver On and Off".
• Refer to "Reset the Collar Receiver."
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