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Problem
The suction of the breast
pump is too strong.
I express little/no milk
when I use my breast
pump.
When I switch on the
breast pump after
storage, it does not start
working immediately.
The display shows 'Er' and
the device switches off
automatically.
Undesirable side effects
When using the breast pump, the below undesirable side effects may occur. If you experience any of these
symptoms, contact a healthcare professional or breastfeeding specialist.
Undesirable side
effect
Pain sensation
Sore nipples
Erythema (redness)
Bruise, thrombus
Solution
-
If possible, try a lower suction level. When you express for the first time,
start with the default suction level (level 5 in stimulation mode, level 11 in
expression mode) and increase/decrease the level when needed. During
different expression sessions, different levels may feel most comfortable
for you.
-
Make sure that you only use the breast pump parts provided with this
breast pump.
-
Check if the silicone diaphragm is not damaged (does not have small
cracks, holes etc.).
-
If the problem persists, contact the Consumer Care Center via
www.philips.com/support.
-
If you do not feel enough suction, please check Troubleshooting item 'I do
not feel any suction/the suction level is too low'.
-
If you are using the Philips Avent breast pump for the first time, you may
need some practice before you are able to express any milk. More
expressing tips can be found on the Philips website
www.philips.com/mybreastpump.
-
Make sure that the battery is fully charged (see 'Charging the breast
pump') or connect the breast pump to the power outlet.
-
Perhaps you stored the breast pump at a temperature below the
minimum storage temperature or above the maximum storage
temperature. Let the breast pump acclimatize in a room of 20 °C/68 °F for
30 minutes to adjust its temperature to the operating range (5 °C/41 °F to
40 °C/104 °F).
-
If you are operating the breast pump on battery power, let it cool down
for 30 minutes and try to switch it on again.
-
If you are operating the breast pump with the adapter connected to the
power outlet, check if you are using the adapter that was supplied with
the device.
-
If the problem persists, contact the Consumer Care Center via
www.philips.com/support.
Description
Pain felt on the breast or nipple, or felt as a response to the suction being
above a comfortable level.
Persistent pain in the nipples at the beginning of the pumping session, or that
lasts throughout the entire pumping session, or pain between sessions.
Redness of the skin of the breast.
A reddish-purple discoloration that does not fade when pressed. When a
bruise fades, it may become green and brown.
