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Troubleshooting
Before calling for service, please check through this section.
Problem
The dough menu was selected.
The dough menu does not include a baking process.
There has been a power failure, or the machine has been stopped during breadmaking.
The machine switches off if it is stopped for more than 10 minutes. You can try baking the
dough in your oven if it has risen and proved.
There is not enough water and the motor protection device has activated.
This only happens when the unit is overloaded and excessive force is applied to the motor.
My bread has not been baked.
Visit place of purchase for a service consultation. Next time, check the recipe and measure
out the correct amount using the measuring cup provided.
You have forgotten to attach the kneading blade.
Make sure you attach the kneading blade first (P. 14).
The kneading mounting shaft in the bread pan is stiff and does not rotate.
If the kneading mounting shaft does not rotate when the kneading blade is attached, you will need
to replace the kneading mounting shaft unit. (Consult the place of purchase or a Panasonic service
centre.)
A small amount of dough will escape through the ventilation holes (so that it does not stop
the rotating parts from rotating). This is not a fault, but check occasionally that the kneading
mounting shaft rotate properly.
If the kneading mounting shaft does not rotate when the kneading blade is attached, you
will need to replace the kneading mounting shaft unit. (Consult the place of purchase or a
Panasonic service centre.)
Dough leaks out of the bottom of
the bread pan.
(Bottom of bread pan)
Ventilation holes (4 in total)
You have left the bread in the bread pan for too long after baking.
The sides of my bread have
Remove the bread promptly after baking.
collapsed and the bottom is
There has been a power failure, or the machine has been stopped during breadmaking.
damp.
The machine switches off if it is stopped for more than 10 minutes. You may try baking the
dough in your oven.
The kneading blade rattles.
This is because the kneading blade fits loosely on the kneading mounting shaft. (This is not a fault)
I can smell burning while the
Ingredients may have been spilt on the heating element.
bread is baking.
Sometimes a little flour, raisins or other ingredients may be flicked out of the bread pan during
mixing. Simply wipe the heating element gently after baking once the Bread Maker has cooled down.
Smoke is coming out of the
Remove the bread pan from the Bread Maker to place ingredients.
steam vent.
The dough is a little stiff.
The kneading blade stays in the
Allow the bread to cool completely before removing the kneading blade carefully.
bread when I remove it from the
Some types of flour absorb more water than others, so try adding an extra 10-20 mL of water next time.
bread pan.
Crust has built up underneath the kneading blade.
Wash the kneading blade and its spindle after each use.
The crust creases and goes soft
The steam remaining in the bread after baking can pass into the crust and soften it slightly.
on cooling.
To reduce the amount of steam, try using 10-20 mL less water or half the amount of sugar.
To make your bread crispier, you could use the menu 08 or the 'Dark' crust colour option, or
How can I keep my crust crispy?
even bake it in the oven at 200°C/gas mark 6 for an extra 5-10 minutes.
My bread is sticky and slices
It was too hot when you sliced it.
unevenly.
Allow your bread to cool on rack before slicing to release the steam.
Extra ingredients are not mixed
Some of the bread mix dough is harder to mixed extra ingredients in or to flick out some of them.
properly in brioche.
Decreased the extra ingredients into half.
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Cause Action
Kneading
mounting shaft
Kneading
mounting shaft unit
Kneading mounting shaft
Part no. ADA29E165
Problem
There is excess oil on the
Did you add butter within 5 min of the beep?
bottom of brioche.
Do not put butter when display show remaining time until ready. (P. 17)
The crust is oily.
Butter flavor might be weak, but it can bake.
My bread has big holes.
Try following things.
It might be baked better if yeast is decreased a little when using menu 11 or 23. (If adding
yeast separately.)
My brioche did not turn out well
Follow the recipe on the bread mix, but the bread mix should be between 350-500 g.
when using bread mix.
Place the dry yeast (If adding yeast separately) in the yeast dispenser, and dry ingredients
and butter in the bread pan. Then place water. When adding the extra ingredients, add them
later. (P. 17 or 19)
The completion is different according to recipe on the bread mix.
If the bread cannot be easily removed from the bread pan, leave the bread pan for
5–10 minutes to cool, making sure that it is not left unattended where somebody or something
may get burnt.
The bread does not come out.
After that, shake the bread pan several times using oven gloves.
(Hold the handle down so that it does not get in the way of bread.)
The amount of the fruit was a too little, or the amount of sugar is too much.
When cooking jam, it has
Place the bread pan in the sink and half fill the bread pan with warm water. Leave the
scorched or the kneading blade
bread pan to soak until the cooked on mixture or kneading blade loosens. After scorching is
fixes and it doesn't come off.
relieved, wash it with a soft sponge etc. Please be aware of the hot water.
Too much fruit or sugar has been used.
The jam has boiled over.
Only use the amounts of fruit and sugar specified in the recipes on P. 29.
The fruit was under or over ripe.
Sugar was decreased too much.
Cooking time was insufficient.
Jam is too runny and not firmly
set.
Fruit with a low pectin content was used.
Use the runny jam as a sauce for desserts.
Leave the jam to cool completely. The jam will continue to set as it cools.
Can frozen fruits be used?
It is possible to use them.
What kinds of sugar can we use
White caster and granulated can be used.
Do not use brown sugar, diet sugar, and low calorie sugar or artificial sweetener.
on jam?
When making jam, can we use
Do not use them. The quality is not satisfactory.
fruits are pickled in alcohol?
The fruit has collapsed when
The cooking time was too long. The fruit may have been over ripe.
making fruit in syrup.
The timing of yeast dispenser activation is different depending on the menu program and room
temperature.
Dry yeast will not drop into the
Yeast dispenser is wet, or there may be a static build up.
bread pan.
Wipe with a damp cloth and dry naturally.
Dry yeast is damped.
Use new dry yeast.
Cause Action
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